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Ncii Pc Hardware

Ncii Pc Hardware



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Published by pedpalina
Certification Exam Questionnaire and Answer key
Certification Exam Questionnaire and Answer key

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Published by: pedpalina on Feb 01, 2008
Copyright:Attribution Non-commercial


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Questions and Acceptable Answers1.You have just installed Windows 98. During testing, if fails to start after the“Starting Windows 98: message appears. What should you do to troubleshoot thisproblem? Name at least two ways.Answers:a.Type WIN/D:M add the command prompt to start windows.b.Press F8 when Windows is restarting and select safe mode.2.You have configured a dual-boot system consisting of Windows 98 in FAT32partition and Windows 2000 using NTFS partition. You checked your Windows2000 installation and it looked good. However, when you boot to Windows 98 youcannot see the files in the NTFS partition. What might be the source of theproblem?Answer:
Windows 98 is not compatible with NTFS.3.You successfully install Windows 2000 Professional and want to check your drivesfor errors. Name one way of checking for errors.Answer:
Open the
Control Panel
, click
Administrative Tools
, click
, and within the
Storage tab
, click
Disk Defragmenter
.4.You want to set up a dual-boot scenario between Windows 98 and Windows 2000.How would you do this?Answer:
Partition your hard drive. Install Windows 98 first. Then install Windows 2000in a second partition.5.A customer complains that his hard disk is making lots of noise. After examiningthe computer and hearing the noise for yourself, you notice that the high-pitchednoise seems to be coming from the fan in the power supply. Which component(s)should be replaced?Answer:
Power supply. The first logical choice, since the noise is coming from thepower supply, is to check the power supply.6.What part of an HP LaserJet printer is malfunctioning if you receive a “
” error?Answer:
Fuser. The part of an HP LaserJet printer that is malfunctioning if you receive a“50 Service” error is the fuser.7.A customer complains that he can’t get his computer to work. When he turns iton, he gets no video and hears a series of beeps. The beeps are in the sequenceof one long beep, then two short beeps. You tell the customer to bring themachine in. Upon further examination you are able to identify the problem. Whatshould be your next step? What is the error?Answer:
Replace the video card. When a computer is turned on and there is no videoand a series of beeps, and the beeps are in the sequence of one long beep,then two short beeps, it means there is something wrong with the video card.

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