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310Manual

310Manual

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Published by Payphone.com

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Published by: Payphone.com on Feb 02, 2008
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06/26/2010

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TABLE OF CONTENTS 
INTRODUCTION..............................................................................................................................................2
Y
OUR 
P
AYPHONE
'
S
P
ROGRAMMING
...................................................................................................................2S
PECIAL
 N
OTE TO
P
AYPHONE
O
WNER 
...............................................................................................................2T
ECHNICAL
S
UPPORT
........................................................................................................................................2
MOUNTING INSTRUCTIONS........................................................................................................................3
M
OUNTING THE BACKBOARD OR ENCLOSURE
.....................................................................................................3S
EPARATING THE
U
PPER 
& L
OWER 
H
OUSING
.....................................................................................................4
EMOVING THE
C
IRCUIT
B
OARD
C
HASSIS
..........................................................................................................4
EMOVING THE
C
OIN
A
CCEPTOR 
.......................................................................................................................5
EMOVING THE VAULT DOOR 
& C
OIN
B
OX
........................................................................................................5S
ECURING THE
L
OWER 
H
OUSING TO THE
M
OUNTING
S
URFACE
...........................................................................5
EINSTALLING THE
C
OIN
B
OX
& V
AULT DOOR 
..................................................................................................6
EINSTALLING THE
C
OIN
A
CCEPTOR 
.................................................................................................................6
EINSTALLING THE
C
IRCUIT
B
OARD
C
HASSIS
....................................................................................................7C
ONNECTING THE
T
ELEPHONE
L
INE
..................................................................................................................8
E
-
CONNECTING THE
U
PPER 
& L
OWER 
H
OUSING
..............................................................................................8
PROGRAMMING INSTRUCTIONS...............................................................................................................9
Y
OUR 
P
AYPHONE
'
S
P
ROGRAMMING
...................................................................................................................9E
 NTERING THE
P
ROGRAM
M
ODE
.....................................................................................................................10C
HANING THE
ATE
, T
IME LIMIT
, & K 
EYPAD
A
LLOWANCE
..............................................................................11C
ALL
T
YPE
B
AND
D
ESCRIPTION
T
ABLE
...........................................................................................................11C
HANGING THE
ECEIVER 
V
OLUME
L
EVEL
......................................................................................................12T
O
D
ISABLE
C
ERTAIN
T
YPES OF
C
ALLS
...........................................................................................................12T
O
P
ROGRAM
C
ERTAIN
T
YPES OF
C
ALLS TO BE
F
REE
.......................................................................................12P
ROGRAMMING AN
A
CCESS
C
ODE FOR 
PBX P
HONE
S
YSTEMS
..........................................................................12P
ROGRAMMING A
F
REE
 N
UMBER 
.....................................................................................................................12
PROGRAMMING THE COIN BOX AMOUNT SECURITY CODE............................................................13
E
-S
ETTING THE
C
OIN
B
OX
A
MOUNT TO
Z
ERO
 
...............................................................................................13D
ETERMINING THE
C
OIN
B
OX
A
MOUNT
..........................................................................................................13
S-310 DIAGNOSTIC PROCEDURES............................................................................................................14
E
 NTERING THE
D
IAGNOSTIC
M
ODE
..................................................................................................................14P
ERFORMING
EYPAD
T
EST
............................................................................................................................14P
ERFORMING
C
OIN
V
ALIDATION
T
EST
.............................................................................................................14P
ERFORMING
ELAY
EFUND
& C
OLLECT
T
EST
..............................................................................................14P
ERFORMING
B
ATTERY
T
EST
..........................................................................................................................14P
ERFORMING
M
ANUAL
B
ATTERY
C
HARGE
......................................................................................................14
TESTING THE LOOP CURRENT LEVEL...................................................................................................15TROUBLESHOOTING REFERENCE..........................................................................................................16
P
ROBLEM
 – N
O
D
IAL
T
ONE
.............................................................................................................................16P
ROBLEM
 – E
RROR 
2 / R 
ELAY
C
LICKS
3
TIMES
................................................................................................17P
ROBLEM
 – W
ILL NOT ACCEPT COINS
/ C
OINS
G
ET
S
TUCK 
................................................................................18P
ROBLEM
 – W
ILL NOT DETECT COINS
..............................................................................................................18P
ROBLEM
 – N
O
D
ISCONNECT AFTER 
H
ANGING
U
P
...........................................................................................19P
ROBLEM
 – N
O
EYPAD
ESPONSE
.................................................................................................................19P
ROBLEM
 – R 
ELAY
W
ILL
 N
OT
C
OLLECT
O
EFUND
C
OINS
............................................................................19P
ROBLEM
 – C
OINS
F
ALL
S
TRAIGHT
T
O
C
OIN
B
OX OR 
C
OIN
ETURN
.................................................................19
CIRCUIT BOARD DIAGRAM.......................................................................................................................20PART DIAGRAM............................................................................................................................................21PART DESCRIPTION & PRICE LIST..........................................................................................................22FCC & EQUIPMENT SPECIFICATION.......................................................................................................23
 
 2
 
 INTRODUCTION 
This phone has been specifically configured for Semi-Public applications. Responsibility for the type of use of the phone, call rates, and any federal, state, or local regulations are at the sole discretion of the telephone owner. It isrecommended that you contact your state PUC (Public Utilities Commission) or state PSC (Public ServiceCommission) regarding questions about product application.
Your Payphone’s Programming
Your S-310 payphone has been pre-programmed to your request by G-TEL & shouldbe ready to work once it has been properly installed. If you were unable to provide uswith your programming request at the time of your order, please see
 
page 9.
Special Note to Payphone Owner
1. It is strongly recommended that all key numbers related to your payphone(s) be recordedin case of loss or theft. G-TEL Enterprises, Inc. is not responsible for keeping records of customer’s key numbers.
 
Upper Housing Key Number(s):_____________________________________________ Lower Housing Key Number(s):_____________________________________________ 
2. It is strongly recommended that you establish & use the Coin Box Amount SecurityCode feature to prevent the coin box from over-filling. The coin box amount should notexceed $150.00. Over-filling of the coin box can lead to the malfunction of several major components of the payphone. Information of the Coin Box Amount Security Code can befound on page 13.
Coin Box Amount Security Code:
* #
 ________________________________________ 
Technical Support
G-TEL Enterprises, Inc. offers technical support via telephone & Internet only.
Beforetrying to contact G-TEL Technical Support, we strongly advise that you read theportion of the manual related to your support needs so that a technician will be able tobetter assist you.
G-TEL Technical Support via e-mail:support@payphone.com G-TEL Technical Support via phone: 1-800-884-4835
 
 3
 MOUNTING INSTRUCTIONS 
Mounting the Backboard or Enclosure
OUTDOOR INSTALLATION
If the payphone is to be installed outdoors, you must use an outdoor pedestal / enclosure tomount the payphone and to prevent weather deterioration. Outdoor pedestals can bemounted using concrete anchors. Outdoor wall-peds can be mounted using toggle bolts.The telephone cable should be routed to the pedestal using EMT conduit. Once the pedestal & enclosure is mounted, follow the instructions starting on page 4 to mount the payphone to the pedestal & enclosure.
INDOOR INSTALLATION
!
 
 It is recommended to use ¼” Toggle Bolts (with washers) to secure the backboard or enclosureto the wall. The length of the toggle bolt depends on the thickness of the wall. Anchor Screws maybe used as an alternative to Toggle Bolts.
1. Ensure that the wall that the backboard or enclosure is to install to is flat & level.2. The top height of the backboard or enclosure should be determined by the following:
Standard Height = 63” from floor Wheelchair Accessible = 54” from floor
3. Place the backboard or enclosure against the wall at the desired height & mark the LineWire Entrance Hole & Mounting Holes to be used, (the backboard or enclosure offers 10mounting holes, although not all 10 must be used.) Use the diagram below to ensure the backboard or enclosure is not upside down or backwards.4. Drill through the marked holes on the wall using a drill bit similar to the size of thetoggles being used.5. Route the telephone line cable through the Line Wire Entrance Hole.6. Insert each toggle bolt & washer through the mounting holes being used on the backboard or enclosure.7. Secure the backboard or enclosure against the wall through the pre-drilled holes &tighten each toggle bolt.

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