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16/10/08
CHEF: SUDHAKUMAR
 
16/10/08
CHEF: SUDHAKUMAR
MEANING OF HRD
 An economic activity needsRESOURCE
4 M – are called Resource
Resource means productivity power
Human Resource meansproductivity power of human being
 
16/10/08
CHEF: SUDHAKUMAR
HRD IN SERVICEINDUSTRY
•In service sector HR plays major role
Benefits
•Improves quality service•Customer satisfaction•Reduces turnover of Staff •Improve productivity •More Profits
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