Non Verbal Communication
“Actions speak louder than words”
It is communication through any means other than words
It refers to all external stimuli other than the spoken or written words and that includes body motion, characteristicsof voice, appearance and space distancing.
Non- Verbal cues, in fact can speak louder than words. Your personal appearance, facial expressions, postures, gestures,eye contact, voice, proximity, touch – all of these non verbalsignals influence the way your message is interpreted or deciphered by your partners in a communication process.