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Email
Emails are rapidly becoming the most frequently used mode of businesscommunications.Email is free and easy to find on the web, and popular web-mail services arebasically designed to provide you with mailbox access directly from the web. Themajority of us already access and use one or even two email accounts, and to befrank most aren't looking for yet an other address to remember and share.Woosabi provides an alternative method for you to access and use your existingemail address. Providing your existing email service has POP3 support, you canquickly integrate it with your Woosabi account and transform your regular emailinto a easy to use, reliable and time-saving business asset.Some of the popular features available after integrating your email with Woosabiare:- All incoming and sent emails are automatically archived.- One click conversion of email in to scheduled job.- Simple new contact creation and spam checker.- Job list notification of email reminders.
Getting StartedHow do I setup Woosabi to collect my email (pop3)?
Setting up Woosabi as an email client to send new messages and start collectingmail from your existing email server is quick and straight forward. In order toconnect Woosabi with your existing mailbox, your email service provider mustsupport POP3 and you will need the following information:Incoming Mail Server: Where you are collecting your email from. This is usuallysomething similar to, pop3.emailprovider.comAccount/Username: This is the name of your existing mailbox or the uniqueusername you use to access it.Password: The secure password you use to access your existing email servicemailbox.When you have this information go to the Settings menu on your Woosabiaccount, and select Email from the drop-down list. Activate the module, andcomplete the list of options before saving your new email preferences.Note: After activating the Email module for the first time you may need torefresh your web browser in order to see and access Email from the module liston the left of your Woosabi interface.For more information about the setting up of your email account, please read theEmail FAQ section.
 
How do I create a new email?
 To create a new
email
, click on the
Compose
button located on the right handside of the page. This will open a dialogue box with the title
Create a new email.
 You will be asked to complete three main sections to prepare the email forsending.
Subject 
- enter the subject for the email e.g. Meeting with Joe Bloggs on Tuesday18
th
To –
Who do you want to send the email to? If you have already added therecipient to your
Contacts
and included their email address when entering theother details, all you have to do is enter the first couple of letters of their nameand a
Drop Down
list will appear with names containing those letters.Select the name you want to send it to, then click on it and it will automaticallybe added to your
To
section.If you haven’t previously entered the recipient’s name to your
Contacts
then allyou have to do is enter the email address directly into the
To section
. You can add as many email addresses as you want but you will need to insert asemi colon (;) between each name.Copies of emails sent by you will be automatically saved and those sent torecipients whose details you have entered in the
Contacts
section will appear inyour
Relationship Records
with that Contact.
What is Cc and Bcc?
 Just below the
To
section of this dialogue box there are two additional buttonsthat you can select – Cc and BccIn
email
, the abbreviation
CC
indicates secondary recipients of a message: thosewho are to receive a copy of a message directed to another. The list of CC’edrecipients is visible to all other recipients of the message.An additional
BCC
(blind carbon copy) field is available for hidden notification;recipients listed in the BCC field receive a copy of the message but are notshown on any other recipient's copy (including other BCC recipients).In common usage,
To
field recipients are the primary audience of the message,
CC
field recipients are others whom the author wishes to publicly inform of themessage, and
BCC
field recipients are those surreptitiously being informed of the communication.
What should I write in the message section?
 This is the section where you type in the content of the message you want tosend. It is good practise to quickly re-read your email before sending to checkthe spelling and grammar.
 
Can I personalise my email with a signature?
 Yes, you can also include a signature on the emails you send. This will appear onevery email you send and can include your name, position, Contact details andother messages you might wish to communicate. To add a signature, click on the
Settings
button at the top of the page, select
email
and add your details in the
email Signature
section.
Is it possible to add attachments to my emails?
Sure. To add an attachment(s) to your email, click on the
 Add attachment 
buttonlocated underneath the
Message
section of the dialogue box. You should then click on the
Browse
button and select the file you want toattach. Repeat this process to add additional attachments.
and remove attachments?
 To remove an attachment, click the
Remove
button.
How do I send my email?
When you are ready to send your email, click the
Send 
button located at thebottom right of the dialogue box and your
email
will be sent to all of therecipients.
Can I view all emails I have sent from my Woosabi account?
 Yes, copies of all emails sent from your Woosabi account can be viewed byclicking on the
Sent 
button located in the green banner on the main
email
pageto the right of the
Inbox 
button.
How do I viewing and reading emails I have received?
When you receive an email the date, subject and senders details will appear in arow in the centre of your page. To read an email click on the subject and a newdialogue box will open to display the content. The dialogue box will contain the email address of the sender in the top sectionas well as who it was sent to, when it was sent and any attachments sent with it.If the sender is not already listed in your
Contacts
, Woosabi will ask you if youwant to add them. Select Yes or No and then follow the prompts.Reply/Reply To All/Forward/Print/DeleteReply – send a reply to the sender of the email receivedReply to All – send a reply to the sender of the email received and includeall the other recipients of the email it was originally sent to.Forward - forward the email to other ContactsPrint - this will open a new page a the message will appear in a formatsuitable for printingDelete - this will delete the selected email.
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