Description

Salesforce.com takes great pride in the high rate of adoption of our solutions, especially since many other companies that offered CRM solutions were not as successful. We attribute part of our success and high adoption rates to our products ease of use, which lets sales, marketing, and support personnel become productive very quickly, with minimal training.

The result is a strong community of Salesforce.com users and advocates. In fact, our customers are often our best source of new leads. But in addition to overall ease of use, how a CRM project is planned, implemented, and promoted is also crucial when it comes to adoption.