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Ptcl Report

Ptcl Report

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Published by ruqia123

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Categories:Business/Law, Finance
Published by: ruqia123 on Oct 08, 2009
Copyright:Attribution Non-commercial

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05/15/2013

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Page #1
History of PTCL
From the beginnings of Posts & Telegraph Department in 1947 and establishmentof Pakistan Telephone & Telegraph Department in 1962, PTCL has been a major player in telecommunication in Pakistan. Pursuing a progressive policy, the Government in1991, announced its plans to privatize PTCL.In 1995, Pakistan Telecommunication (Reorganization) Ordinance formed the basis for PTCL monopoly over basic telephony in the country.PTCL launched its mobile and data services subsidiaries in 2001 by the name of Ufone and PakNet respectively. A recent DSL service launched by PTCL reflects theintroduction of a new brand name and operation of the service being directly supervised by PTCL.Last Year, in middle of 2005 Government of Pakistan had decided to sell at least26 percent of this company to some private agency. There have been various changes inthe company due to privatization. Such examples include the VSS (Voluntary SeparationScheme for its employees), ERP (SAP based), restructuring, B& CC (Billing andCustomer Care Software) etc. Another seemingly minor change was change of brandidentity (logo) that presents PTCL's new face after privatization, with greater focus oncustomer satisfaction and bringing about of new advancements .
 
Page #2
Introduction of PTCL
PTCL is the largest telecommunication company in Pakistan. Thiscompany provides telephony services to the nation and still holds the status of backbonefor country's telecommunication infrastructure despite arrival of a dozen includingtelecom giants like Telenor and China Mobile. The company consists of around 2000telephone exchanges across country providing largest fixed line network. GSM, CDMAand Internet are other resources of PTCL, making it a gigantic organization. Thegovernment of Pakistan sold 26% shares and control of the company in 2006. TheGovernment of Pakistan retained 62% of the shares while the remaining 12% are held bythe general public.
 
Page #3
Vision
“To be the leading information and communicationtechnology service provides in the region by achievingcustomer satisfaction and maximizing shareholders value”
Mission
To achieve our mission by having:
An organizational environment that fosters professionalism; motivation and quality.
Quality and time conscious customer service.
Sustained growth in earnings and profitability.

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