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Fahmida Rahman 15/1 Northview Court, West Pilton Crescent, Edinburgh, Eh4

Fahmida Rahman 15/1 Northview Court, West Pilton Crescent, Edinburgh, Eh4

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Published by: moonzarin on Oct 08, 2009
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Fahmida Rahman15/1 NORTHVIEW COURT, WEST PILTON CRESCENT, EDINBURGH, EH4 4HG07951405395jullyrahman@yahoo.co.ukI am a hard working individual with over 5 years of various position experiencegained in different sectorsI have a strong Customer Service background, which has provided me with excellentcommunication skills and the ability to work well within a team. As a qualitythinker I always bring a positive output into the work I do, after a careerbreak , I have voluntarily gained office experience, strong communication skills,customer service, and administrative skills, and interpretation skillsI am now ready to meet all the challenges of a professional role.Key skillsExcellent Telephone skillsAll-round Admin skills, including faxing photocopying etc.Receptionist ExperienceConfident with the Microsoft Office suiteHave worked towards a European Computer Driving LicenceWell organised with good attention to detailFast learner and good observerMulti Tasked, Flexible, reliableInterest of learning new skillAble to work under pressureTelephone fluencyVerbal fluency in English and BengaliFluency in writing BengaliTranslationEMPLOYMENT HISTORYGlobal Language Service ltd 2009BELGRAVE BUSINESS CENTRE45 FREDERICK STEDINBURGHEH2 1EPI have recently started to work for Global Language Company as a freelance Bengaliinterpreter and have provided linguist support to Bengali and sylhety speakers atdoctor surgeries, hospitals, health centres and court and other professionalofficial companies.Interpretation with Saheliya200810 UNION STREETEDINBURGHEH1 3LUSaheliya is a Black and Minority Ethnic Women's Mental Health organisation, It wasmy first opportunity of working in Edinburgh as private interpreter for Asianwomen’s group interpreting Bengali to English and English to Bengali and sylhety,the interpretation areas of expertise were learning new skills, learning to speakEnglish language, participating in physical activities and influence insocialising in English language and discussing further issues and support.
USHERING 2007 2007ENFIELD MEGISTRATES COURTUshers are the responsible for ensuring their allocated court room is tidy andequipped with all the necessary forms, stationary etc , the are also the maincommunication links between the Clarks, Magistrates , solicitors, the defendantand other various external agencies like crown prosecution service and theprobation service , other duties held wereMeet and greet the publics and list call cases in the courtEnsuring the list is will prepared according to the importance andattendanceAssisting with paper works inside the court room for bail, probationorder ,remand, pre-sentenced report, summon papers, warrant to the admin orsecurity , serco prison services offices with care and interpreting when requiredCall on the defenders or any relatives or eye witnesses to the court roomGiving information to the family members of the procedures or any otherinformationKeeping the court room tidy and cleanTaking responsibility for the court room keys and alarmCarrey out all the duties while the court is runningSwearing the oath to defenders and witnessesFace to Face interpreting and also translation of letters, and telephoneinterpreting.Receptionist & Administrator 2006 -2007Right angle – recruitment agenciesHandling reception duties, such as handling files for the clients, putting downthe school information for daily kitchen GKAs needed in daily basesHandling phone enquires , taking job details & massagesHandling employees folders and calling them in daily basesHandling registration and checking documentsPhone survey to new companies detailing company serviceFaxing, photocopying, filing , arranging application forms in daily basesInterpret in Bengali to customers face to face for registration , enquiresand other issuesTelephone interpreting to clients , applicants , employeesKICC2006 -2006Hackney wickDirecting customers to there appointment, printing security entrance passSwitchboard experience gainedEmailing to the attendances to the appointeesTaking massagesAlso fulfilling reception dutiesAsian women advisory2003 -2003HackneyE9
Work experienceFulfilling all reception dutiesHelping clients with phone inquiresInterpreting and translating in Bengali and sylheti of details , enquiriesand lettersExplaining letters which they are unable to understandCarrying out admin dutiesData entryAnd carrying out other office dutiesOffice Assistant (Work Experience) 2000 -2001Stoke Newington Neighbourhood OfficeReception duties - dealing with customer enquiries, filing and other generaloffice duties.Completed application forms for people with disabilitiesCoped with customer complaintsHelping out with housing benefit formsOften praised for being helpful and generally making myself usefulInterpreting to customers translating application formsEducation and trainingAccelerate, Customer Service programmeApril 2005 - PresentTraining for Life, LondonA Customer Service based course to help people return to the workplace after abreak.Working towards the European Computer Drivers LicenceDelivered the principles of good Customer ServiceCompleted Secondary Education 1996-1999Clapton Girls School, LondonInterestsI enjoy spending time with my family organising outdoors activities. I also likereading books and travelling and experiencing new places, I love swimming andplaying badminton and arranging outdoor activities for my son, along withparenting duties I take pride in learning new recipes and experiment the outcome,I am a well organised mother and love spending time with my son.RefereeMaysoon Sutherland10 union streetedinburghEH1 3LUTel-07719396851EMAIL – maysoon Sutherland@hotmail.Daruise garabBelgrave BusinessLTD45 Frederick st Centre

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