What is this thing called organisational culture?
Conversations often refer to different organisations having different cultures.For the average person - "culture" may mean that they perceive the organisationthey are involved with to be:
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pushy, harsh and authoritarian
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very political with traps and pitfalls for people to fall into if they are notnimble and able to wheeler-deal and hold their own in a brawl
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rule and ritual bound
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cold and separated
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brisk, dynamic, opportunistic
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exploitative, all take and no give
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caring and genuinely interested in people as people
People classify what they see as the characteristics of organisations. Weconstrue and organisation culture. It is socially defined and experienced. Theexperience of the things we feel are displayed by the "culture and its practices"affect how we behave and respond to the organisations we work in.
Culture Control and Engineering
Managers seek to "change" the culture of the organisation. What
they
thereforetry to do is shape the way that people behave, feel, contribute, interact, and perform as employees of the organisation. This is usually called leadership!They initiate the debates, set the imperatives and priorities. If the managerswant to pursue quality improvement then meetings will be held, training will bedone, banners will be waved - new imperatives are brought in to the business to be integrated by way of activities, expectations, values and sanctions into theculture of the business. This is business - the business must succeed in co-ordinated, highly charged ways. New policies, methods and roles are introduced to shape behaviours,encourage, promote and require - to push certain expectations of performancein the business and thus to control.
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