"We try to reinvent the wheel every time we get a chance. The process of learning and doing is what creates engagement – fun."
“ We broke all the rules. No overtime. No bosses. No time records. No shift schedules. No assigned responsibilities. No administration. And guess what? It worked!”
Oscar Prieto, AES manager and director of Light Servicios deElectricidade, Brazil, October 1998
“Everything about how we organize gives people the power and the responsibility to make important decisions, to engage with their work as businesspeople, not as cogs in a machine.”
Dennis Bakke “We abhor layers. We avoid them like the plague.The more authority figures you have above you, themore likely it is that you won't make decisions yourself. So we organize around small teams.” Dennis Bakke
"It is okay to make most mistakes.We are all human. Its part of AESs values to accept mistakes."
"Managers control people and things.Leaders give up control and serve people.There's a huge difference—and that's the essence of creating joy at work."
"If you're interested in moving up in a traditional hierarchy, you' re not going to choose to work at AES.” Dennis Bakke “God made us all a certain way. We’re all creative, capable of making decisions, trustworthy, able to learn, and perhaps most important, fallible. We all want to be part of a community and to use our skills to make a difference in the world.”
“A joy-filled workplace gives people the freedom to use their talents and skills for the benefit of society, without being crushed or controlled by autocratic supervisors”