10) Which of the following would provide the best information for the manager on factors that influence the
company’s strategic, tactical, operational, and contingency plans?
A. Recently released government regulations B. Statistical data regarding market share C. SWOT analysis
D. Prior year’s financial performance of the company
11) __________ plans might be referred to as "what-if" plans. A. Single-use B. Strategic C. Contingency D. Standing 12) A plan that focuses on ongoing activities and may become a more permanent policy or rule is a A. standing plan B. single-use plan C. strategy D. mission statement 13) Which type of program should management implement to have a culture of ethics that prevent, detect, and punish legal violations? A. Sarbanes-Oxley Act Training B. Ethics program C. Compliance-based ethics program D. Integrity-based ethics program 14) Honesty, caring, loyalty, fairness, and integrity are all examples of A. citizenship B. values C. self-focus D. ethics 15) As a manager, you want to create a project team to plan and implement a project designed to meet the demands of globalization. Which of the following types of organizational structure would you use to achieve higher degree of flexibility and adaptability of the team members? A. Functional B. Divisional C. Matrix D. Network 16) The planning process of human resources management begins with A. determining the number and types of people needed to realize the organization's business plans B. recruiting individuals who will assist the organization to realize its business plans C. training people who will assist the organization to realize its business plans D. evaluating an organization's present employees and their capabilities to fulfill the organization's business plans 17) Which type of organizational structure optimizes employee empowerment? A. Centralized B. Decentralized C. Functional D. Divisional 18) The assignment of different tasks to different people or groups is the A. strategic plan B. organization structure C. division of labor D. value chain 19) Which of the following is an advantage of product departmentalization?