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Manual Fidelio 8

Manual Fidelio 8

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manual pentru fidelio 8
manual pentru fidelio 8

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Published by: reearo on Oct 18, 2009
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Manual de utilizare Fidelio V8 – Updated on 06-03-06
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CUPRINS
1.Introducere .............................................................................................................................41.1.Bara de instrumente ...................................................................................................51.2.Meniul de acces rapid .................................................................................................51.3.Ecranul cu scurtături ..................................................................................................61.4.Taste rapide ................................................................................................................62.Oglinda hotel ..........................................................................................................................73.Rezervări ................................................................................................................................93.1.Căutarea unei rezervări ..............................................................................................93.2.Crearea unei noi rezervări ..........................................................................................123.3.Editarea unei rezervări ...............................................................................................153.4.Opţiunile unei rezervări ..............................................................................................193.4.1.Din ecranul de editare al rezervărilor ...................................................................193.4.2.Din ecranul principal al rezervărilor ....................................................................273.5.Rezervare de grup ......................................................................................................303.6.Proceduri ....................................................................................................................323.6.1.Crearea unei rezervări pe profil individual ..........................................................323.6.2.Partajarea rezervărilor ..........................................................................................363.6.3.Rezervări de grup..................................................................................................393.6.4.Rezervari de grup cu camere in partaj...................................................................454.Recepţie ..................................................................................................................................504.1.Sosiri ..........................................................................................................................504.2.Blocare camere ...........................................................................................................514.3.Cazare .........................................................................................................................544.3.1.Cazare ...................................................................................................................544.3.2.Anulare cazare ......................................................................................................554.4.Status hotel .................................................................................................................565.Casierie ...................................................................................................................................595.1.Plata ............................................................................................................................605.2.Conturi financiare ......................................................................................................615.3.Deschiderea unei note de plata ...................................................................................625.3.1.Servicii .................................................................................................................635.3.2.Plăti ......................................................................................................................665.3.3.Impartire ...............................................................................................................675.3.4.Transferuri ............................................................................................................675.3.4.1.Procedura de plaţi restante........................................................................685.3.5.Rezervări ..............................................................................................................725.3.6.Opţiuni plata .........................................................................................................735.3.6.1.Retipărire factura ......................................................................................745.3.6.2.Fisa cont informativa ...............................................................................745.3.6.3.Procedura Stornare Factura ......................................................................745.3.6.4.Împrumut ..................................................................................................755.3.6.5.Profil .........................................................................................................755.3.6.6.Relaţii de plata .........................................................................................765.3.6.6.1.Exerciţiul 1 Relaţii pe aceeaşi camera.......................................775.3.6.6.2.Exerciţiul 2 Relaţii pe camere diferite.......................................805.3.6.7.Reinstalare ................................................................................................845.3.6.8.Istoric&Viitor ...........................................................................................84Manual de utilizare Fidelio V8 – Updated on 06-03-06
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5.3.7.Opţiuni eliberare ..................................................................................................855.3.8.Eliberare ...............................................................................................................855.3.9.Jurnal servicii .......................................................................................................865.3.10.Funcţii Casier ........................................................................................................865.3.11.Închidere casier .....................................................................................................875.3.12.„Passer by” ............................................................................................................886.Relaţii clienţi ...........................................................................................................................886.1.Profile .........................................................................................................................896.1.1.Profile client .........................................................................................................906.1.2.Afişare profil .........................................................................................................916.1.3.Creare profil ..........................................................................................................916.1.3.1.Profil individual ...........................................................................................926.1.3.2.Profil de companie/agenţie sau sursa ...........................................................976.1.4.Modificare profile ...............................................................................................1036.2.Calendar ....................................................................................................................1036.3.Rapoarte si diagrame ................................................................................................1047.Administrare camere .............................................................................................................1057.1.Serviciu de etaj ..........................................................................................................1067.2.Dezafectata ................................................................................................................1097.3.Istoric camere ............................................................................................................1097.4.Statut hotel ................................................................................................................1098.Diverse ..................................................................................................................................1119.Setări .....................................................................................................................................11210.Ferestre ..................................................................................................................................11211.Anexe.....................................................................................................................................112Manual de utilizare Fidelio V8 – Updated on 06-03-06
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