Library Customer Feedback Response

Current Month:

September 2009

Your Feedback Our Response

I would really like to see more Georgette Heyer talkingbooks.The Library currently holds six Georgette Heyer titles intalking book format. If there is a specific title you’d like tohear, you can place a request with our staff. They willgladly pass your request on to our Collections team forconsideration. Thank you for your suggestion.I suggest an adult book club running once a month,meeting at the library on an evening and reading librarybooks. I am happy to help.Thanks for suggesting a book club. The library hasseveral existing book clubs. They meet at various timesand places, some in the library and others external to thelibrary. You can express your interest in joining anexisting book club or starting one of your own by givingyour details to library staff on your next visit, and ourbook club co-ordinator will contact you about suitabledays and times. There is an annual charge for Book Clubmembership.I love coming to the library. The ladies are always niceand friendly.That was great!It was good. I would tell all my friends about it and Ilike going looking at all the books.We are very glad that you enjoyed your library visit.Thank you for your support of the library and the staff.Open the Library at 9am one day per week to allowpeople to attend the library before the heat of the day inSummer time.Thank you for this suggestion. We are currentlyinvestigating this. In the meantime, did you know thatyou can use your library card at Frankston Library?Frankston Library opens an hour earlier at 10:00amMonday to Friday and opens 9:00am every Saturdaymorning. There is free, shady and cool undercoverparking on level 2 of the Arts Centre car park available forlibrary patrons too.There aren’t enough study areas. There are too manytables on the right hand side of the Library (lookingonto the car park), but the windows are too much of adistraction and it disturbs the concentration. A betterplace for a quiet study area would be on the left hand Thanks for providing this feedback. We will consider