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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax.

972-97442444

-
IPT, Unified Communication &
Collaboration
3102


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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444


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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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IBM
: Social Business
"guya@il.ibm.com :

151-4119044 .

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

Collaboration- Social Business -


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Mobile

Collaboration IBM SmartCloud for Social Business -
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IBM Social Business:


8 01 03 61%Fortune 100 - 36,000 -
Social Software in the Workplace .
)(Gartner August 2011-2013

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