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8827 Consumer Protection Act, 1986

8827 Consumer Protection Act, 1986

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Published by vijesh

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Categories:Types, Research
Published by: vijesh on Oct 22, 2009
Copyright:Attribution Non-commercial

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01/06/2015

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CONSUMER PROTECTIONACT, 1986
Ms. KUMKUM SEN
RAJINDER NARAIN & CO.NEW DELHI
 
BRIEF HISTORICAL BACKGROUND
Scenario in early 70s & 80s
Existing laws providing consumerprotection
Shortcomings of such Laws
 
UN GUIDELINES FOR THE CONSUMERPROTECTION
Protect from hazard to health & safety;
Promote & protect economic interests;
Provide adequate information for informedchoice;
Consumer education;
Provide effective redress—formal andinformal procedures;
Freedom to form groups & present views indecision-making affecting consumers;

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