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Genpact Factsheet 09

Genpact Factsheet 09

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Published by elisabettafavero

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Published by: elisabettafavero on Oct 25, 2009
Copyright:Attribution Non-commercial


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Genpact Corporate Profle
   G   E   N   P   A   C   T   C   O   R   P   O   R   A   T   E   P   R   O   F   I   L   E
The Company traces its beginnings to 1997, where under the nameo GECIS, it was established as an independent business unit o GECapital. The organization was chartered to provide business processmanagement capabilities that would deliver outstanding efciencies toall businesses across GE. Genpact became an independent company in2005 and was successully listed on the NYSE in 2007, trading under thestock symbol G.An early innovator in the business, Genpact has been responsibleor introducing many o the concepts that have given strength tothe industry. Genpact was the frst to leverage Six Sigma or processtransitions, delivering greater process gains to clients. With SmartEnterprise Processes (SEP
), Genpact is the frst to introduce a proven,scientifc approach that delivers the benefts o eectiveness in additionto efciency and ocuses on business outcomes versus only looking attransactional results.Genpact’s approach puts process in the oreront, understanding thevalue process brings to a company in driving ront end results such ascustomer satisaction and retention, revenue generation and proftability.The Company couples deep process knowledge and insights with aocused IT approach, targeted analytics and pragmatic engineering todeliver an integrated process solution.Genpact has built its credentials to support this direction with thesingle largest pool o dedicated Lean Six Sigma experts in the industry;extensive industry-leading people processes, earning it one o the lowestattrition rates in the industry; the largest global analytics and researchservices organization; and the technology expertise to enable greatprocesses.
Genpact: A Leader in Managing Business Processes
Genpact has a broad portolio o core enterprise and industry-specifcservices including:
Genpact manages over 3000 processes or 175+ clients across a breadtho industries. The Company’s client base is diverse in terms o industry,business size and process need. This diversity serves both the Companyand client base in bringing broad, practical process expertise. Genpact’sproven strategy has been to grow with its clients with revenues comingrom both new and existing clients. Clients include: BUPA, Ceridian,Diebold, eBay, GE, Haliax Bank o Scotland, Hertz, Hyatt, Hercules,Kimberly Clark, Miami Children’s Hospital, National Australia Bank,Nissan, Serco, Wachovia, Wellpoint/Wellchoice among others.The Company delivers its services rom a global network o centers,spanning 13 countries: China, Guatemala, Hungary, India, Mexico,Morocco, Netherlands, Philippines, Poland, Romania, Spain, South The
Finance & AccountingProcurement & Supply ChainCollections & Customer ServiceHuman Resource ServicesContent ServicesIT Inrastructure ServicesEnterprise Application Services• AnalyticsRisk Management Services• Reengineering
Stock Symbol:
$1.04 Billion (2008)
Insurance Operational SolutionsBanking Operational SolutionsInvestment ManagementOperational SolutionsHealthcare Operational SolutionsPharmaceutical OperationalSolutionsRetail/CPG Operational SolutionsAutomotive OperationalSolutions

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