Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax.

972-97442444

Page 1 of 12

Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

,
Round Table
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provisioning .
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configuration

management asset management - .

.3 auto-discovery CMDB
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CMDB - .

Page 2 of 12

Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

.4 ( )ALM
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.
, CMDB
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.
( )CAB .

Page 3 of 12

Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

4.................... ................................ ................................ ................................ CAB

5................. ................................ ................................ ................................
5................... ................................ ................................ ................................
6......................... ................................ ................................ ................................
6....................... ................................ ................................ Workflow -
7................................... ................................ ................................ CMDB-Auto discovery
7.............. ................................ ................................ ................................ CMDB
8................ ................................ ................................ auto-discovery
8........... ................................ ................................ ................................
8....................... ................................ ................................ ................................ One1
10...................... ................................ ................................ ................................ NESS
11.................. ................................ ................................ ................................

CAB
)Change Advisory Board( CAB
( ) CAB - .
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.WORD -

.CAB -
, CAB -
40 - .

CAB ' .

( )IT

CAB

( ) ( ) 10%
10% '.

Page 4 of 12

Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

. workflow -

. ) CAB (Change Advisory Board
.
CAB . CAB
10.
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business - . , '.
.outlook - -
( CI ) .
.CDMB -
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CI ,

.CMDB

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.
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Pre-Approved .1 CAB -
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.3 Emergency .

Page 5 of 12

Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

" " ""

"- ".

owner .IT -
. owner - .coordinator-
.it owner -
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NOC

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Workflow -
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SPS-
.MOSS workflow - .
. service desk -
workflow -
.project management
calendar - .sps-MOSS
CAB -
4 .

, workflow - .
Page 6 of 12

Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

CMDB-Auto discovery

CMDB .auto-dicovery

.
-

CMDB (")

.
, auto-discovery -
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CMDB -
impact - . 100K!!!
. CMDB -
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CMDB
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) CI (configuration items
bottom-up bottom-up

CMDB-

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.CMDB - CMDB -
. - ! servise packs
!
-

CMDB "

CMDB - .
.CMDB -

Page 7 of 12

Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

CAB -
.CMDB -
( auto-discovery firewall
) "-".

150 CMDB

. " 6 , 2.5 -
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CMDB -
.

auto-discovery
auto-discovery .fire-wall - "
WMI .
SNMP ver 3. .probs
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switches - traps .

One1

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.

.
Page 8 of 12

Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

40 IP ,
( ) ?
.

,
:

. SLA

ISO, ITIL, COBIT,

.SOX

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.1 ) Change Advisory Board( CAB
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.2
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Page 9 of 12

Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

.5

Asset Management ,SOA ,CMDB

. CMDB
.
( .)Top Down
, () IT
. .
) (Configuration Management
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ITIL ,
) (CI CMDB

(Line

) . of Business CMDB
CMDB

:

- IT
052 67 87 415 uzim@one1.co.il

NESS

.
( )Program Manager PMO -
:

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, " " "
.

.

Page 10 of 12

Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

, .
, ,

.
ITIL , , CAB ,CMDB
Change Release & Deploy

.
.
, .

Service portfolio Service Catalog
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ITSM ,
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.Continues Service Improvement
Workflow .
( )Project Server .
, Ness Service Desk

(" )Impact ".

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: CMDB -
BMC Atrium Suite - ,BMC Out Of The Box
CMDB ,Discovery ITSM
Workflow ." -
.ITSM , " ,
, ,

Page 11 of 12

Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

(
) . " ,
( , )
.

: CMDB - ( ) ,
(
)Federation ,Impact Analysis
.
, Time to
market ROI - .
:

. Workflow - BMC Remedy -
CMDB - Change Management -
& CI's
Relations -- .CMDB -
CMDB -
(" /" -
CMDB CMDB - ).
IT - ,
,
CMDB - ( )
. BMC Atrium Suite -
Workflow -
( )
) (CI's & Relations .

: , , ITIL , -
ilans@matrix.co.il

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