Enterprise Resource Planning—Global Opportunities & Challenges
Library of Congress Cataloging-in-Publication DataHossain, Liaquat.Enterprise resource planning : global opportunities and challenges / Liaquat Hossainand Jon David Patrick, Mohammad A. Rashid.p. cm.Includes bibliographical references and index.ISBN 1-930708-36-X (cloth)1. Business planning. 2. Management information systems. I. Patrick, Jon David. II.Rashid, Mohammad A. III. Title.HD30.28 .H677 2002658.4'012--dc212001059425eISBN 1-59140-025-2British Cataloguing in Publication Data A Cataloguing in Publication record for this bookis available from the British Library.
About the Authors
is an assistant professor at the School of Information Studies atSyracuse University. His background is in Bachelor of business administration, 1993 andM.Sc. in Computer and Engineering Management, 1995 from the Assumption Universityof Thailand. Mr. Hossain completed his Ph.D. in Information Technology and ComputerScience, specializing in Telecommunications Management from the University of Wollongong, NSW Australia in 1997. He was invited to conduct postdoctoral research atthe Internet Telephony Interoperability Consortium of Massachusetts Institute of Technology in 1997. The exposure to a multidisciplinary education and interdisciplinaryresearch background has helped him in designing IS/ IT courses as well as in thepursuance of both applied and theoretical research in areas like telecommunicationsmanagement, electronic commerce, information economics, health informatics, andstrategic information management. His current research is on the following areas:understanding technological learning capability of small and medium sized SWdevelopment companies in Australia and the US, understanding the relationshipbetween IT investment and organizational productivity and understanding tacitknowledge sharing systems in organization.
Jon David Patrick
holds the inaugural Sybase Chair of information systems in theSchool of Information Technologies at the University of Sydney, and previously held theinaugural Chair of Information Systems at Massey University, New Zealand. He hasbeen active for many years in language technology which he has combined with hisprofessional activities as a psychotherapist. He now applies those expertises toorganizational issues in change management and knowledge management. He holdsfive degrees from various universities including a Ph.D. from Monash Univeristy inmachine learning.
Mohammad A. Rashid
is a senior lecturer of information engineering at MasseyUniversity, New Zealand. Prior to his current position, he was an associate professor of computer and information engineering at the International Islamic University Malaysia,senior lecturer of computer science at the University of Brunei Darussalam, andassociate professor at Dhaka University. He received M.Sc. Eng. degree from theTechnical University of Wroclaw, Poland in 1978 and Ph.D. in Communications