Describe any situation in your experience where the communicationwas a failure. Analyze the barrier(s) which stood in the way of successful communication. Explain how you would overcome thebarrier(s).Situation where Communication was a failure to me:
As an Associate Manager, I was a sender for a communication and intended tobe received by my executives.I have sent the following communication to my executives through a notice anddisplayed on the notice board:
“Coming Second Saturday to complete our targets for the month a review meeting is arranged and all should attend. If any executive is not able to attend should find out the contents of the meeting from their peers without fail”.
But my communication went wrong and out of 10 executives, only threeexecutives have attended at 4.00 PM who checked-in with me the time of themeeting.
Following were the barriers of communication which stood in the wayof my communication:
The “Channel” I have chosen did not ensure the receipt of thecommunication by “Receivers”
The communication lacked the “Chronological context” The second Saturdaybeing a non working day.
The communication has created a “Psychological noise” by not mentioningcorrect time of the meeting and confusion has been created.
The “social context” also is one of the cause for the failure of thecommunication as I have not taken all my executives into confident bygiving any advance information or a intention of the meeting earlier.
Lessons learnt in order to overcome these barriers of communication:
My communication was unclear by not giving exact time of meeting.
The media I have used is the placing the notice on the notice board, insteadhad I circulated to all the receivers and obtained their signatures by askingtheir availability or feedback my communication would not have failed.
I have chosen a wrong day a holiday though the task was a routine one.