Patricia Kosowsky

Wilmington, NC 28403 cell 908-489-0722 pkosowsky@yahoo.com EXPERIENCE Documentation Specialist/ Knowledge Manager/ Proposal Admin Maher & Maher, Neptune NJ (Training & Consulting) 5/99 to Present

Create and desktop publish materials for marketing, documentation and training (Participants Guides, Facilitators Guides, PowerPoints and Job Aids), including written and presentation documents, technical and process flow documentation, email newsletter, creation of templates, use and manipulation of graphics, and extensive knowledge of a variety of software programs for the PC for clients such as: AOL, Cox Communications, TD Ameritrade, US Department of Labor, Medicis. Manage receipt to delivery of government RFP/RFQ responses, including organization and maintenance of documentation, identifying and editing existing materials, defining and monitoring a working project schedule, reviewing all documents for strict adherence to specifications, packaging of all hard copy and electronic files for submission, including redactions, and maintenance of knowledge object library. Design and produce web-based training using standardized templates and players (Dreamweaver, Flash), including technical writing of tutorials, and coordinate with local and off-shore contractors on web development. Lead internal QA/Editing of materials for compliance with style guide standards and use of templates; developed, designed and delivered template basics training for internal staff. Maintain multiple remote locations (servers, knowledge sites, FTP), and knowledge management of government and proprietary collaborative workspaces. Establish and manage company network file structure, maintain file integrity by creating file naming and version control protocol. Communicate effectively as team player with internal and external customers and display keen attention to detail with ability to multi-task. Developed travel brochures and formulated trip pricing. Created and maintained Access database. Managed advertising placement, budget, and trade shows. Created marketing materials and advertising layouts on Mac. Handled annual advertising budget, magazine placement, trade shows. Produced software documentation and advertising materials using desktop software.

Administrative Assistant American Tour Connection, Mahwah NJ 1993 to 2/99 Advertising Director Intl Protective Coatings, Ocean NJ 1991 to 1993 Marketing & Advertising Mgr. Corporate Computer Systems, Holmdel NJ 1988 to 1990

TECHNICAL KNOWLEDGE/COMPUTER TOOLS Advanced proficiency in MS Office (Word, PowerPoint, Visio, Outlook, Excel, Publisher). Experienced with Adobe CS4 (Dreamweaver, Flash, InDesign, Photoshop, Acrobat 9 Pro), Adobe Presenter, Snagit, Articulate, Constant Contact, Expression Engine, SharePoint, Central Desktop, Sony SoundForge, FTP, SurveyMonkey, Prezi, Mindmeister. EDUCATION/PROFESSIONAL DEVELOPMENT

Certified Microsoft Office Specialist, Word/PowerPoint (12/2010) Certificates in the following: Photoshop, Pagemaker, HTML, Dreamweaver, Flash MX Levels 1 & 2 New Horizons Computer Learning Center. Ramapo College, Boston University, Monmouth University credits towards BS Marketing. Katharine Gibbs Business School Certificate Montclair, New Jersey.