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Handbook on Synchronous E-Learning

Handbook on Synchronous E-Learning

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Published by: mrevels on Feb 28, 2008
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Synchronouse-Learning
How todesign, produce,lead, and promotesuccessful learningevents, live andonline
The eLearning Guild’s Handbook on
By Karen Hyder, Ann Kwinn, Ron Miazga,and Matthew Murray 
Edited by Bill Brandon 
 
Compilation copyright © 2007 by The eLearning GuildPublished by The eLearning Guild375 E Street,Suite 200Santa Rosa,CA 95404www.elearningguild.comIndividual chapters are Copyright © 2007 by their respective authors.You may download,display,print and reproduce this material in unaltered form only (retaining thisnotice) for your personal,non-commercial use or use within your organization.All other rights arereserved.This is a FREE Digital eBook.No one is authorized to charge a fee for it or to use it to collect data.Attribution notice for information from this publication must be given,must credit the individualauthor in any citation,and should take the following form:
The eLearning Guild’s Handbook onSynchronous e-Learning 
Readers should be aware that Internet Web sites offered as citations or sources for further informationmay have disappeared or been changed between the date this book was written and the date it is read.Other FREE Digital eBooks by The eLearning Guild include:
834 Tips for Successful Online Instruction328 Tips on the SELECTION ofan LMS or LCMS 339 Tips on the IMPLEMENTATION ofan LMS or LCMS 311 Tips on the MANAGEMENT ofan LMS or LCMS 
Publisher:
David Holcombe
Editorial Director:
Heidi Fisk
Editor:
Bill Brandon
Copy Editor:
Charles Holcombe
Design Director:
Nancy Marland Wolinski
The eLearning Guild™Advisory Board
Ruth Clark,Lance Dublin,Conrad Gottfredson,Bill Horton,Bob Mosher,Eric Parks,Brenda Pfaus,Marc Rosenberg,Allison Rossett
The eLearning Guild’s Handbook on Synchronous e-Learning 
i
 
The eLearning Guild’s Handbook on Synchronous e-Learning 
ii
Table of Contents
Introduction
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
viii
About the Authors 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ix
Acknowledgments 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
x
Sponsored Content: WebEx Training Center Online Classroom. . . . . . . . . . . . . . . . . . . . . . . . . . .
xi
Chapter 1. Introduction to Synchronous e-Learning 
What is synchronous e-Learning? 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
Synchronous e-Learning technology categories 
. . . . . . . . . . . . . . . . . . . . . . . . . . .
2
Teleconferencing
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3Audioconferencing
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3Videoconferencing
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
Webcasting
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
Gaming and simulations
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
Web conferencing
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
The roots of synchronous e-Learning 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
The learning needs for synchronous e-Learning 
. . . . . . . . . . . . . . . . . . . . . . . . . . .
7
The business case for synchronous e-Learning 
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
9
Integration points and challenges 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
Summary 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Sponsored Content: Canon Case Study . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13
Chapter 2. Getting Started
How I learned to love synchronous e-Learning 
. . . . . . . . . . . . . . . . . . . . . . . . . . .
15
Some philosophy about synchronous e-Learning 
. . . . . . . . . . . . . . . . . . . . . . . . . .
15
An uneven beginning
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15
Instructors are context creators
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16
Synchronous e-Learning application features 
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
17
Licensing
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
Learning Management System considerations
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
Making the connection
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18Familiar log-in
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19Slide or file display
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19Whiteboard
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20Tool access and sharing
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20Peer-to-peer Chat
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20Student-to-trainer Chat
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20

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