Welcome to Scribd, the world's digital library. Read, publish, and share books and documents. See more
Download
Standard view
Full view
of .
Look up keyword or section
Like this
0Activity

Table Of Contents

CHAPTER 1 — THE BILLING AND SETTLEMENT PLAN (BSP)
1.1 Introduction
1.2 Implementation and Management of a BSP
1.3 Advantages of a BSP
1.4 How the BSP Works
CHAPTER 2 — BSP — AGENT/AIRLINE RELATIONS
2.1 Consultation
2.2 Agency Programme Joint Council (APJC)
2.3 Joint Agency Liaison Working Groups (JALWGs)
CHAPTER 3 — MANAGEMENT OF A BILLING AND SETTLEMENT PLAN
3.1 Local BSP Manager
3.2 Roles and Responsibilities
CHAPTER 4 — PARTICIPANTS AND SERVICE SUPPLIERS IN A BSP
4.1 General
4.2 Agents
4.3 Airlines
4.4 Data Processing Centre (DPC)
4.5 Clearing Bank
4.6 Electronic Ticketing System Provider (TSP)
4.7 Other Travel and Tourism Industry Sectors
5.1 Introduction
5.2 Some of the Functions allowed through BSPlink
5.3 Virtual Multiple Purpose Document (V-MPD)
CHAPTER 6 — STANDARD TRAFFIC DOCUMENTS (STDs)
6.1 Introduction
6.2 Electronic Ticketing
6.3 Mandatory Ticket Notices to be included with Electronic Tickets
6.4 Electronic Miscellaneous Document (EMD)
CHAPTER 7 — AUDIT, INVENTORY AND SECURITY
7.1 Cancelled STDs and/or Voided Coupons
7.2 Minimum Security Standards for Premises and Systems
CHAPTER 8 — REFUNDS
8.1 General
8.2 Procedures
8.3 Refunding of Electronic Tickets
8.3.1 Refund prior to Submission DateÞÞRefund Period
8.3.2 Commission on Refunded STDs
CHAPTER 9 — HONOURING OF CREDIT CARDS
9.1 Introduction
9.2 Universal Credit Card Charge Form
9.3 Quick Reference Guide to Completion of the UCCCF
9.4 Distribution
9.5 Refunds
9.5.1 Transportation Credit
9.5.2 Quick Reference Guide to Completion of Transportation Credit
9.5.3 Simplified Transportation Credit
9.5.4 Distribution
CHAPTER 10 — BILLINGS AND STATEMENTS
10.1 Agents' Billings
10.2 Billing Statement and Billing Analysis
CHAPTER 11 — AGENTS' REMITTANCE PROCEDURES
11.1 General
11.2 Introduction
11.3 Remittance Date
11.4 Voluntary More Frequent Remittance (VMFR)
11.5 Method of Remittance/Direct Debiting
11.6 Post-Settlement Errors discovered by Agent
11.7 Post-Settlement Errors discovered by the BSP Airline
11.8 Credit Notes
11.9 Disputed Amounts
11.10 Net Reporting/Remit Schemes
11.11 Airlines' Own Accounting Memoranda
CHAPTER 12 — HANDLING OF IRREGULARITIES AND DEFAULT
12.1 General
12.2 Overdue or Dishonoured Remittance
12.3 Failure to Remit in Billing Currency
12.4 Notices of Irregularity
12.5 Default Action
12.6 Reinstatement/Action following the Default
12.7 Administrative Charges
12.8 Bona Fide Bank Error
CHAPTER 13 — SUSPENSION OF OPERATIONS BY A BSP AIRLINE
13.1 Action by IATA Management
13.2 Suspension as a Result of Government Blacklisting
CHAPTER 14 — LOCAL PROCEDURES/INFORMATION
APPENDIX B — ACRONYMS
APPENDIX C — GLOSSARY OF TERMS
APPENDIX D — QUICK REFERENCE
0 of .
Results for:
No results containing your search query
P. 1
Bsp Manual for Agents

Bsp Manual for Agents

Ratings: (0)|Views: 6|Likes:
Published by jsdhilip
manual
manual

More info:

Published by: jsdhilip on Apr 15, 2014
Copyright:Traditional Copyright: All rights reserved

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as PDF, TXT or read online from Scribd
See more
See less

04/15/2014

pdf

text

original

You're Reading a Free Preview
Pages 6 to 54 are not shown in this preview.

You're Reading a Free Preview

Download
scribd
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->