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LEMMEN
Schererville, IN 46375 219.781.0643 talemmen@gmail.com
C A RE E R E XP ER I E NC E
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C O N T RI BU T I O NS
TRUGREEN Chicago Region .............................................................................................. 1997 December 2013 REGION SALES MANAGER, 2011 December 2013
Direct Reports: up to 20 Commercial Branch Sales Managers; Budget: $12 million
Commercial Sales Manager of the Year (2011, 2008, 2007, 2005, 2004) Marketing Manager of the Year (2001) Sales Rep of the Year (1999, 1998)
Elevated to duplicate expansive branch growth success at the region level. Oversaw sales and operations activities across 10 locations supporting sales and production activity throughout Indiana, Illinois, Wisconsin, and Iowa. Challenged with securing new business, retaining existing accounts, facilitating Branch Sales Manager training, recruiting top talent, and collaborating with General Managers on commercial business P&L efforts to ensure region profitability.
New Business Development Increased new sales volume more than 50% by facilitating a new sales
training program, implementing a new commission plan, recruiting full-time solicitors, and encouraging all region employees to focus on sales.
Sales Growth Delivered 20%+ growth in commercial business by developing new business, retaining
instrumental in reducing redundancy, automating the contract management signing function, and capturing prospect information.
Account Management Strengthened customer satisfaction and account retention rates by working
with Commercial Branch Sales Managers as corporate representative supporting the top 25 region accounts; marquee accounts included Chicagoland Speedway, the University of Chicago, and various school districts and municipalities.
Sales Organization Performance Deepened sales performance across region by leading workshops
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219.781.0643 talemmen@gmail.com
Awarded challenging commercial sales opportunity to grow business through new account development and mature customer account retention. Charged with overseeing daily functions of commercial staff tapped to secure sales, conduct prospect solicitations, complete office administration projects, and steer services production. Marquee accounts included Windy City Thunderbolts, Saint Xavier University, and many municipalities and school districts.
Turnaround Management Delivered sales increase of 165% (to $1.7 million from $640,000) by
recruiting top talent, facilitating training, and implementing a sales commission plan for production staff.
Efficiency Improvement Strengthened completion percentage (sales revenue versus production
revenue) to 96% from 85% by adding an additional Operations Specialist, updating equipment, and implementing monthly training. RESIDENTIAL MARKETING MANAGER, 2001 2003
Direct Reports: up to 40 Inside/Outside Sales Representatives; Budget: $13 million
Elevated from Residential Sales Representative (1996 2001) to manage daily sales activities within organization composed of 40 sales professionals. Recruited top talent, facilitated training, managed multimillion-dollar budgets, and partnered with the General Manager to achieve forecasted financial goals.
E DU CA T IO N
EDUCATION
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P R OF ES SI O NA L D EV E L OPM E N T
Master of Arts, Education / Bachelor of Arts, Theology Hyles-Anderson College, Crown Point, IN Business and Marketing Studies Davenport University, Holland, MI
PROFESSIONAL DEVELOPMENT
Director Training (2013) Manager Training Seminars (2013,2012) Branch Manager Training (2010)