Group Three Samantha DiDomenico Duong Nguyen Tonya Ross Jeremy Smith Case #3 - The Southern Fuel Deliveries

Company 1 Circular !umping "s soon as a tan# $ecomes %inactive%& the Facilities 'ngineer must imme(iately noti)y the ven(or The %inactive% tan# must $e physically remove( or ma(e inopera$le "t the en( o) the month *hen all tic#ets are $eing reconcile(& there shoul( not $e any tic#ets )or tan#s that are %inactive% +) so& )urther investigation shoul( $e ma(e To* Truc#s The gate guar( *ill not allo* the to* truc# to leave the )acility *ith the )uel truc# until the (river o) the )uel truc# gives the guar( a (elivery tic#et The guar( *ill veri)y the $eginning meter rea(ing *hen the (elivery truc# arrives an( then again *hen the (elivery truc# leaves The guar( *ill )ill out a (elivery log veri)ying this in)ormation that the (river must initial upon entering an( leaving the )acility The (elivery log that is )ille( out an( signe( $y $oth the guar( an( (elivery truc# (river *ill $e use( to match up *ith the (elivery tic#ets an( invoice at the en( o) the month There shoul( not $e any tic#ets that are receive( a)ter a (elivery truc# has le)t the )acility& nor shoul( there $e any tic#ets that (o not match up *ith the (elivery log The ,u((y System The gate guar( *ill )ill out a (elivery log that correspon(s to the (elivery sche(ule -pon entering the )acility& the guar( *ill note the $eginning meter rea(ing on the log an( have the (river initial ")ter the )uel is (ispense(& prior to leaving the )acility& the guar( *ill note the en(ing meter rea(ing on the log an( have the (river initial The guar( *ill also receive the metere( (elivery tic#et The (elivery log that is )ille( out an( signe( $y $oth the guar( an( (elivery truc# (river *ill $e use( to match up *ith the (elivery tic#ets an( invoice at the en( o) the month There shoul( not $e any payments ma(e to the ven(or )rom the invoice that (oes not have a correspon(ing tic#et an( log in)ormation

Compartment Truc#

The gate guar( *ill )ill out a (elivery log that correspon(s to the (elivery sche(ule -pon entering the )acility& the guar( *ill note the $eginning meter rea(ing on the log an( have the (river initial The )acility *ill permanently install hoses to the tan#s that the (elivery truc#s *ill have to use to (ispense the )uel into the tan#s instea( o) their o*n hoses ")ter the )uel is (ispense(& prior to leaving the )acility& the guar( *ill note the en(ing meter rea(ing on the log an( have the (river initial The guar( *ill also receive the metere( (elivery tic#et The (elivery log that is )ille( out an( signe( $y $oth the guar( an( (elivery truc# (river *ill $e use( to match up *ith the (elivery tic#ets an( invoice at the en( o) the month The +n(epen(ent .eter The gate guar( *ill )ill out a (elivery log that correspon(s to the (elivery sche(ule -pon entering the )acility& the guar( *ill note the meter num$er an( $eginning meter rea(ing on the log an( have the (river initial ")ter the )uel is (ispense(& prior to leaving the )acility& the guar( *ill note the en(ing meter rea(ing on the log an( have the (river initial The guar( *ill also receive the metere( (elivery tic#et an( veri)y that the meter num$er )rom the truc# matches the (elivery tic#et The (elivery log that is )ille( out an( signe( $y $oth the guar( an( (elivery truc# (river *ill $e use( to match up *ith the (elivery tic#ets an( invoice at the en( o) the month / Fort Some*here shoul( install security cameras aroun( the area o) the tan#s These cameras shoul( $e lin#e( to the computers insi(e the guar( station 0hen a (elivery is ma(e& the guar( shoul( then $e a$le to *atch the (river (eliver the )uel to the correct tan# an( also shoul( $e a$le to vie* the (river physically attaching an( (etaching the hose to the tan# +) at all possi$le& all (eliveries shoul( $e ma(e (uring the (ay This is *hen the $ase is more active an( *oul( cut (o*n on the a$ility o) (rivers to come an( go un(etecte( +) (eliveries are not a$le to $e ma(e (uring the (ay& the areas aroun( the tan#s shoul( $e *ell lit so that the vi(eo camera can clearly pic# up the activities that are going on aroun( the area 3 + *oul( recommen( matching the serial num$er on the meter to the serial num$er on the (elivery tic#et +) the guar(s are re1uire( to )ill out a log that sho*s the (elivery (ate& meter num$er& $eginning meter rea(ing an( en(ing meter rea(ing& this shoul( correspon( easily *ith the (elivery tic#et& *hich shoul( correspon( to the invoice This *oul( not re1uire the guar(s to physically inspect the truc#s +) the guar( stations are e1uippe( *ith computers an( surveillance e1uipment& then the guar(s coul( also 2oom in on the meters $e)ore the truc#s enter the )acility an( then again $e)ore they e3it "lso& an incentive program coul( $e put in place that *oul( re*ar( guar(s *ho correctly )ill out the logs "lso& )or guar(s that (o not )ill out the logs an( get the (elivery tic#ets )rom the (rivers& it *oul( $e easier to repriman(

4 The gate guar(s coul( $e encourage( $y (i))erent (egrees o) an incentive program 5ou coul( start *ith a pai( (ay o)) )or consecutively )illing out there logs an( correctly per)orming their inspections )or a speci)ie( num$er o) (ays 5ou coul( also lin# their annual increases to their per)ormance& the $etter the per)ormance the $etter the raise