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Fish Bone Analysis_Ulaganath Madan Case Study.Benoy.Chennai Business School

Fish Bone Analysis_Ulaganath Madan Case Study.Benoy.Chennai Business School

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Published by: benoyp on Nov 01, 2009
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Ulaganath Madan _Case study.Benoy Paul Jose,BFS-033,Chennai Business School,17th Oct, 2009.
Ulaganath Madan was the Sales and Commercial Manager of the Bombay region when he had put in his papers. The reason owing tothis was the lack of understanding that Mr. Madan had in the Commercial side of the business. Things were getting heated up betweenhim and the management. He could not accept the way the management was treating him.Ulaganath Madan was the only son in his family. His father was Technical Advisor to the South Indian Coconut Crushers’ Association who later retired as the Secretary of that body. From his childhood Ulaganath had shown his acumen in academics. He received many proficiencies for his studies. Not only was he good in academics, he was a good debater and good sports man too. Overall he was a very lively person and was liked by people around him.His desire to continue with his studies and to pursue legal profession could not be met as his father wanted him to join a reputed foreigncompany. As per his father’s wishes he joined a leading business conglomerate, but he soon got frustrated in the company as he couldnot cope up with this work. Soon he made his way through to join Imperial Glory Engineering Works Ltd. As a trainee in Imperial Glory Engineering Works Ltd. he performed exceptionally well and was soon in the good books of top levelmanagement of the company. There was no turning back after that. Soon he got promoted as the Assistant Sales Manager of Madras.His efficiency with people and performance in his job soon got him promoted as the Sales Manager of Delhi. After completing a Management trailing program, he was promoted to Bombay as Sales & Commercial Manager.
Ulaganath Madan _Case study.Benoy Paul Jose,BFS-033,Chennai Business School,17th Oct, 2009.
Problems slowly started creeping in between Mr. Madan and the management at this point. Meanwhile Mr. Balesar was transferred toBombay, and Ulaganath was supposed to report to him. Ulaganath had a long history of tussle with Mr. Balesar. He did not want to work under Mr. Balesar and soon asked for a transfer to Calcutta. However, the report by the Resident Director made Ulaganath furious.One thing lead to another and soon he put in his papers.The case study on Ulaganath Madan, could be a good example of how a talented and competent person can lose out when it comes tobe a manager. A manager is one who should have a broad perspective towards his responsibilities and duties. A single mindedperspective would spoil the game for him as well as for his company.This case is analysed with the help of the tool Fish bone Analysis. Here, the company and Mr. Madan have been compared to find out  who is in greater fault for the unfortunate event of Mr. Madan’s resignation.
Ulaganath Madan _Case study.Benoy Paul Jose,BFS-033,Chennai Business School,17th Oct, 2009.
 Fish Bone Analysis
Mr. Madanfrustrated.InternalEnvironment.The CompanyMr. Madan –Personality traits.Mr. Madan –Professional.
Commmunication .Re- organization.Tension with Mr.Balesar.GoodFacilitiesInitiatives to developMr.Madan.Supported Mr.Madan.Good SalaryPoor planner.Poor Learner.Networking.Passionate.Single mindedPeoples Person.Aggressive.Egoistic.Leader.Dedicated

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