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 Volume 19, No. 3, October 2009
 IFIP WG 9.4 
INFORMATION TECHNOLOGYINDEVELOPING COUNTRIES
A Newsletter of theInternational Federation for Information ProcessingWorking Group 9.4andCentre for Electronic GovernanceIndian Institute of Management, Ahmedabad
 
 Volume 19, No. 3, October 2009
WEB VERSION
 
EDITOR 
Subhash Bhatnagar subhash@iimahd.ernet.in 
 
ASSOCIATE EDITOR 
 Nupur Uday Singhnupurs@iimahd.ernet.in 
 
EDITORIAL OFFICE
 Center for Electronic GovernanceIndian Institute of ManagementAhmedabad - 380 015, India.Phone: +91 79 6632 4128http://www.iimahd.ernet.in/egov/ 
Editorial
Welcome to the third and last issue of 2009. Once again there isoptimism in the air as some of the gloom of the economic meltdown is fading away. We carry some articles that reflect optimismabout using technology for those who need to be helped the most.There is an article about an HIV help line, use of SMS for  building communities and another on transliteration for blind people. Anuradha Parekhfrom the editorial office has written one of these articles. We will miss Anuradha as sheis no longer working with us. I must acknowledge her success in reviving the interestamongst our community to contribute to this newsletter.Over the last few months I have been involved in a capacity building exercisesupported by the National e-Governance Plan (NeGP) of India. Several 2-3 dayworkshops have been conducted for political executives (ministers and legislators)from different states in India by the National Institute of Smart Governance.Participants spend two half-days in a classroom listening to speakers and two half-daysin the field (in Hyderabad) visiting a few e-government delivery centers and the StateData Center. I usually deliver two sessions- one on sharing the results of a study oncitizen impact of e-government projects, and the other on reaching e-governmentservices to rural populations. After my first hand experience in interacting with a largenumber of ministers and legislators from ten states in India, I have formed a very positive opinion about the current crop of political executives. A significant proportionof them are young, educated, suave and committed to developing their constituencies.The fact that ministers and legislators chose to spend eight to ten hours listening tospeakers is in itself indicative of their interest in e-government and their desire to learnmore. In general, the questions from the participants have been incisive, reflecting adeep understanding of development issues.
 Editorial 
continued on thelast page
 
 Volume 19, No. 3, October 2009
ICT for Development in Nigeria
Towards an Alignment with ICTD4 2.0 Goals
O.B. Longe and R. Boateng 
International Centre for IT & Development, SouthernUniversity and A&M College, Baton Rouge, Louisianalongeolumide@icitd.org,richard@icitd.com 
Abstract
A number of studies have x-rayed the potentialsand impetus for development resultant from a fullscale adoption of ICT in Africa in general and in Nigeria in particular. The fact that current challengesrelating to infrastructure, cyber crime and government policies can slow down the benefits accruable from avirile ICT growth has also been highlighted. However,research also needs to really address possible areas of developmental benefit of ICT to rural target groupssuch as farmers, extension officers, health workers andsocial workers. At the initial stage, ICT4D1.0 promoted Internet-enabled activities that resulted inglobalization, educational, technological, economicand political advantages. The second phase- ICT4D2.0is geared towards applying ICT much more creativelyand pragmatically to development problems beyondthe internet-enabled PC telecenters of ICT4D1.0.This discourse explores possible alignment of ICT4D2.0 goals to ICT development in Nigeria. We posited that in Nigeria, the digital divide that ICTD1.0sets to bridge is still very evident at the grassrootslevel. Our opinion is that adding computing andInternet functionality to technologies that already penetrate the grassroots such as mobiles phones, radiosand televisions will enhance ICT4D2.0 goals in Nigeria. This will in turn increase productivity amongthis target group with attendant contribution to nationaldevelopment.
Keywords
: ICT, Nigeria, Development, Convergence,Africa, Globalization and Internet.
1. Introduction
Information and Communication Technologies for Development (ICT4D) is a general term referring tothe application of Information and Communication Technologies(ICTs) within the field of socio- economic development. ICT4D is geographicallyunspecific, and as such concerns itself directly withovercoming the barriers of theDigital Divide.The field, now gaining the status of beinginterdisciplinary can be validated by the number of conferences, workshops and publications in the field[1]-[3].Such research has been motivated by the need for empirical results, which can be used to measure theimpact of ICT4D initiatives. ICT is recognized bygovernment, organizations, individuals and evencriminals as a tool that can be used for varying degreesof achievements. ICT4D can therefore be appliedeither in an indirect sense, where the ICTs assistaid organizationsor non-governmental organizationsor  governmentsin order to improve socio-economicconditions or in the direct sense, where their usedirectly benefits the disadvantaged population in somemanner. The former was more of the focus of ICT4D1.0 while ICT4D2.0 is expected to achieve thelaudable goals of pragmatic and penetrativedevelopment at all levels. Unfortunately, government bureaucracy, lack of basic infrastructure, legislativeand other political bottlenecks have hampered the rateof growth and penetration of ICT and its attendantdevelopment potentials in most developing countries.On the one hand, developing countries present problems that are as diverse as the cultures theyencompass, and the issues fully emerge only withdirect interaction with the target communities. On theother hand, many of the issues are recurring, and theyoften are just minor variations of challengesencountered in the developed world[4].Developershave identified the root of several ICT4D failures asstemming from their techno centric approach,dominated by an informatics view of the world. Such projects are frequently analogous with the old medical joke, “The operation was a success but unfortunatelythe patient died.” They deliver a system that workstechnically but that fails to make a developmentalcontribution. To move away from the inadequacies of ICT4D1.0, then, we must have new, broader worldviews guiding ICT4D2.0 projects. These broader worldviews will likely come from two maindisciplinary candidates: information systems (IS) anddevelopment studies[5]-[8].Increasing availability and access to ICT is very important if ICT4D2.0 is tomake any meaningful contribution in Nigeria.
1.1 Development of ICT in Nigeria
The first Information and CommunicationTechnology (ICT) initiative in Nigeria started in the1950s with focus on print and electronic media. Nomajor policy or other outcome was achieved becauseof strict government control. The full awareness of theimportance of ICTs was absent. Only the private sector demonstrated ICT initiatives. The Federal Governmentof Nigeria has come to recognize the import of information technology as a major key to economicgrowth and sustainability. That culminated in aworkshop on ICT policy in Abuja in March 2000which brought together major ICT stakeholders suchas the Nigerian Computer Society (NCS), ITAssociation of Nigeria (ITAN), the Computer Professionals of Nigeria (CPN) and other major stakeholders in the public and the private sector. Thesedays, many conferences and workshops are held atdifferent venues in Nigeria to discuss the diffusion, penetration and growth of ICT in the nation.With the collaboration of several committees, theICT policy was produced and approved by the FederalExecutive Council in March 2001 and has the NationalInformation Technology Development Agency
 
 Volume 19, No. 3, October 2009
(NITDA) as its implementing body[8],[10]. According to its vision statement, the policy is aimedat making Nigeria an IT capable country in Africa anda key player in the Information society by using ICT asthe engine for sustainable development and globalcompetitiveness. The mission statement centres onusing ICT for education, creation of wealth, povertyeradication, job creation, and global competitiveness.Unfortunately, there are no specifics about diffusioninto the rural areas and was over-sighted by the policyformulators.
1.2 Challenges Facing ICT Diffusion and Adoptionin Nigeria
Information and Communication Technologies for Development (ICT4D) deal with the application of Information and Communication Technologies (ICT)in development programs in underdeveloped countries.Although some value-added ICT4D projects have beenmeticulously conceived and focused on some targetgroups, little has been realized in terms of achievements from these projects. The major challenges facing the adoption of ICT in Nigeriainclude:(a)
 
Absence of adequate communication network infrastructure(b)
 
Relatively high cost of ICT products that is notaffordable to the large low-income portion of  Nigerians(c)
 
Relatively low level of support from the rank andfile of people in government(d)
 
Problems associated with technical andmanagement support for Internet connectivity(e)
 
Monopolistic tendencies among service providersand operators coupled with problems of interoperability(f)
 
Lack of quality control over importation of ICTtools and equipment into the country(g)
 
Lack of foreign investors’ interest in doing business as a result of lack of basic infrastructure[11] (h)
 
The challenges of sustainable wired and wirelessnetworks(i)
 
Cost of connectivity(j)
 
Security issues and fraud(k)
 
Political instability/policy inconsistencies andgovernment bureaucracies.(l)
 
Lack of effective coordination and other regulatoryissues(m)
 
High running and subscription costs(n)
 
Lack of good publicity and incentives to attract potential users(o)
 
Identification of information sources that meet theneeds of users(p)
 
Poor quality of service of the Internet andtelecommunication services(q)
 
Effective management of network traffic andinfrastructure
2. Related Literature
Several authors have discussed the level of Internetand ICT penetration in Nigeria as very low, resultingfrom high cost of bandwidth, exorbitant prices for computer acquisition, and unreliable power supply[1],[5],[10],[12]-[14]. A casual investigation of the  Nigerian ICT terrain reveals that wireless network willgrow faster than wired network. This fact is supported by the rapid increase in mobile telephone subscribersin recent years. Online banking and electroniccommerce are also enjoying increases in embracementwith the proliferation of ATM machines in notable andaccessible points in different metropolis. This hashowever not come without the attendant problems of irregular and inconsistent services to customers,network problem and the issue of cyber crime[7],[15]- [17].Firm-level variables such as financial capacity
 
andtechnological absorptive capacity influenced theintensity
 
of the adoption of ICTs thereby suggestingthat globalisation
 
of the Nigerian economy alsoinfluenced the adoption of new
 
technologies. Closingthese gaps – locally, nationally and globally - requirescreative pro-people policies that focus on national priorities – on areas that will have the greatest positiveimpact on development. One major problems facingthe development ICT for national development inAfrica is the brain drain. Not finding the enablingenvironment has driven some of the best brains fromthe continent abroad in search of greener pastures. Theresult is a deficiency in the availability of engineersand scientists knowledgeable in r undertaking ICT-related project. There is also the challenge of the noninvolvement and imbalance of gender and other targetgroups in policy formulation [26]. Another major obstacle is the unavailability of a sound ICT-roadmapand strategies by policy makers resulting inuncoordinated and unsustainable ICT-developmentactivities[14],[18],[19].
2.1 Correlating ICT with Socio-EconomicDevelopment
One the benefits of the ICT revolution is theopportunity now open to Nigerian businesses to accessa wider global market through e-commerce. As e-commerce opens up the Nigerian market to foreignenterprises, the relatively affluent Nigerian consumer with access to the Internet is given much greater choice with regard to desired products and services.Contrary to the situation in advanced countries wheretransport and communications systems for delivery of goods and services are very established, this basicinfrastructure is practically non-existent in some partsof Nigeria. Where they are available, they aregenerally slow and expensive [25]. Thecommunications and information delivery capability of ICT products and related services serves all sectors of society. Other sectors such as education, health, social policy, commerce, government, banks, trading,
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