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An extract from the PCT Health Equity Report (2007- 2009)On SF36 analyses of Healthy Moves and Self-management coursesSome findings from the BMed Sci student Project May 2009 titled
“
AN EVALUATION OF THE IMPACT OF SELF MANAGEMENT COURSES WITHIN TOWER HAMLETS; A)PATIENT/PARTICIPANT ASSESSMENT OF COURSES AND B) PRIMARY CARE CLINICIAN’S KNOWLEDGE OFCOURSES”
Funded by the Health FoundationBased in the Clinical Effectiveness Group,Working in partnership with Social action for Health and Tower Hamlets PCT
 
 
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Assessing primary care staff understanding of self management groups
In January 2009 a survey of all GP practices was undertaken to explore understandingand current referral levels to both generic SMGs such as the expert patient programmeand to disease specific courses such as HAMLET and pulmonary rehabilitation.There was 100/265 (37.7%) response rate, with a response from 31/38 practices.88% of responders knew about the EPP, and 76 % were aware of the EPP coursesbased within Tower Hamlets. However 52% were not aware of the referral process tothe generic self management courses.
Referrals to expert patient programmes
This illustrates the low level of referrals to the expert patient programme initiated byprimary care teams
Feedback and views on self management courses
In general respondents gained more feedback about attendance at disease specificcourses, and the perception of these courses was more positive than for the genericEPP.
ResponseGeneric Expert PatientProgrammes %Disease Specific ExpertPatient Programmes %Receivedcoursefeedback 
Yes
3556
 No
6338
Nature of feedback 
 Positive
1235
 Negative
64
 
Mixed 
1918
Social marketing and the referral process to SMGs
The following comments are taken from the free text section of the questionnaire,looking at the theme of ‘course referral and proceedures’. They illustrate the currentdifficulties primary care teams have in understanding the role of the generic courses inthe chronic disease management pathway.
2 Course procedure2.1 Advertising2.2 Referral2.3 Follow up2.4 Education
V12: Programs arenot well marketedM1: Difficult to knowwho attends as there areno referral forms?R8: Refresher courses arerequiredHH12: I would like toattend a session to see for myself how to motivate patientsR4: I find it difficultto refer patients toEPP due to the lack of details of whereand when they are.V3: Should be one pointof referral for exercisecoursesM1: Monitoringsystem neededB3: Patients should bereceiving education everytime they visit thesurgery N3: Need coursetimetables available N3: Need a referral processV12: Coursesare never followed up00: More groupeducation sessions areneeded for staff II1: Must be widelymarketed directly at patientsV6: I feel that referring patients to EPP in someways feels like rejectionto the patient. I would prefer if the patient wasdirectly contacted by theorganisation.F5: Needrefresher courses poor trainingopportunitiesV4: We need visual promotional materialand take home photocopies andleafletsV4: We need to encourageself referralsV4: Patient has leftleaflets about coursesin the practiceJ2: Promote self referralsJ2: More promotionalmaterial around thecommunity to helpadvertise courses to patientsY1: enable a standardisedreferral process whereattendance can bemonitoredO1: More advertisingmaterial is requiredfor patients anddoctors
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uploaded a new revision for this document (#2)

11 / 09 / 2009

uploaded a new revision for this document (#1)

11 / 09 / 2009
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