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EMCPerspective
Managing Storage:
Trends, Challenges, and Options(2007–2008)
HowareIT and storage managerscoping with theorganizationalchallengesposed bythe overwhelmingexplosion ofdata, increasing criticalityofdigitizedinformation, and rapid introduction ofnew storagetechnologies?Thisupdated paper containsthe findingsofa studybased on inputfrom over 1,200 storage professionalsworldwide.Thisresearch willassistIT and storage managersin comparingand correlatingtheir environmentsandplanswith the overalltrendsin the industry.
 
Table ofContents
Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72. ChallengesFaced byITand Storage Managers . . . . . . . . . . . . . . . . . . . . . . . . . .83. ComplexStorage Environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
3.1 Storage TechnologySegments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
4. Formalized Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
4.1 Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124.2 Storage Group Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134.3Storage Group Skillsand Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134.4 SourcesforHiring and Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154.5 Storage Group SkillsModel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
5. Recommendationsand Conclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176. EMC’sResponse and Initiatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
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