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Report on the Lansing Board of Water & Light's storm response

Report on the Lansing Board of Water & Light's storm response

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Published by LansingStateJournal
Community Review Team report on BWL's performance during the 2013 ice storm and its aftermath.
Community Review Team report on BWL's performance during the 2013 ice storm and its aftermath.

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Published by: LansingStateJournal on May 05, 2014
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05/09/2014

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 Report on the Lansing Board of  Water and Light’s Response to the December 2013 Ice Storm
May 5, 2014
 
Community Review Team
 
 
 "
Table of Contents
Executive Summary……………..……..……………………………………………….Page 3 I. Introduction………………………………..…………………………………………..Page 9 II. Planning……………………………………………………………………………....Page 20 III. Response and Restoration……………………………………….…………….Page 42 IV. Recovery and Mitigation…………….………………………………….…......Page 53  Appendix A-CRT Members and Staff…….………..………………….………..Page 76  Appendix B-CRT Mission Statement……………………………….…………..Page 78  Appendix C-Community Concerns…………………………………..…………..Page 79  Appendix D-Materials Acquired from BWL……………………….…………Page 96  Appendix E-Transcript of March 10, 2014 Public Hearing…….……….Page 99  Appendix F-Reference Materials………………………….………………….….Page 141
 
 #
Executive Summary CRT Report on BWL Performance May 5, 2014
I.
 
The Community Review Team consisted of volunteers, selected by its Chair.  All are longstanding community leaders and Board of Water and Light (BWL) customers. The mission of the Community Review Team (CRT) was to conduct an independent, objective and transparent review of the BWL's planning, preparation, response and recovery prior to, during and after this devastating storm event. Our goal was to evaluate the strengths and  weaknesses of BWL's performance in order to enhance the BWL's capacity to respond more effectively to their customer's needs and to recover more quickly during future storm events. The CRT goal was to determine if the BWL met industry best practices and, if not, to make recommendations to do so.
 II.
 
The BWL is a municipal utility, owned by the people of the City of Lansing, that provides electric utility services to residential, commercial and industrial customers in Lansing, East Lansing, and the Townships of Delta and Windsor in Eaton County and of Dewitt and Watertown, in Clinton County, and Delhi, Meridian, Lansing, and Alaiedon
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 in Ingham County. Given adequate fuel sources, the BWL can provide sufficient electric power for its customer base,  without the need to purchase power. In the Lansing area, BWL is responsible for the provision, and for the protection, of water and energy, two of the three most important sectors of critical infrastructure.
 III.
 
Planning and Preparation
 
a)
 
BWL has not embraced the strategic contingency-planning mindset necessary to assure the uninterrupted provision of these essential services.  b)
 
The National Incident Management System is a recognized best practice for all critical infrastructure owners, including publicly-owned electrical utilities, but the BWL has not adopted the NIMS system. c)
 
BWL does not have a comprehensive Emergency Operations Plan, just an Emergency Action Plan detailed for certain events. The BWL planning
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