Professional Documents
Culture Documents
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Offer Job
Capture Offer Acceptance
Capture Offer Decline
Update Offer Letter
Add As Employee
Allows the company to configure their Offer
Letter format and then generate it with a
single click (its a one time configuration)
Track the Status of the Offered Applicants
Captures the Details for the Offered job and its
status details can be viewed with the help of
different indicators
Generate Reports on Hiring status
Add the applicants details directly to the
employee database
PRIME FEATURES
Employee Information Module
Significant Employee Data at a Glance; Send
Messages and E- mails with a single click
Advance Search Functionality and Export
employee data to excel
MY INFO section for the Employees to
systematically capture their relevant
information
Employee self service sheds off excess burden
from the HR
A paperless data management
PRIME FEATURES
Leave Management System
One time configuration for company leave
policy including the weekends, holidays, leave
types & entitlement etc.
Automatic crediting of leaves for each
employee as per configuration
Easy & unique leave apply mechanism
Employee can track their leave status, apply &
cancel leave
Auto assignment of Leave to the supervisors
Day wise approval / rejection of leave by
Supervisor & HR
My Leave summary with graphical
representation
Captures leave entitlement history
PRIME FEATURES
Attendance Management System
Employees can view their
attendance My
Attendance
Leave details gets auto
updated in the Attendance
Register
Biometric / Swap card
attendance auto import
Over Time & On Duty/Work
From Home Capturing & its
Approval from the supervisor
HR can manually update the
attendance as well
At a glance monthly
attendance status for each
employee for HR
Shift Roster
Enables the user to manage employee work shifts.
Through this module one can define and schedule the work shifts for all the employees of the organization.
Few of the functionalities which one can mange through this module are;
Define Shift Timings
Define Shift Types
Employee Notice: Communicate important messages with employees.
Managing Variable Week Offs
Highly Configurable Roster
PRIME FEATURES
Performance Appraisal
Automates the process of identifying Appraisal
requirements
Allows to set different levels/types of
Appraisal as per Company needs
Total Configurable Appraisal type/KRA/
Questionnaire / Rating.
Generates Assessment sheets automatically
and assigns them to the selected employees &
their supervisors
Invoke Appraisal on the basis of Location/
Department.
Allow to set multiple level of participants in
Appraisal.
Systematizes the feedbacks & grades received
by the supervisors.
PRIME FEATURES
Performance Appraisal (contd.)
Employee can have a detailed view of their
Appraisal Stage.
Helps in decision making
Supervisor/Higher level can set KRA for their
sub-ordinates.
Pictorial representation of Invoke Appraisal
with proper flow.
N number of Participants can be added during
Invoke Appraisal for an appraisal type.
For compensatory appraisals, invokes the
Payroll management system for the
increments made automatically
Generates appraisal reports including the
essential HR Metrics
PRIME FEATURES
Ad-Hoc & Standard Reporting
Reports include different HR Metrics based on
different criteria's
Define reports by selecting different filters and
field options
Apply user access rights for each report to
control the visibility of the report to
authorized and senior management only
Save, Download & print reports
Employee specific personal reports:
Salary Pay slip
Provident fund Report
Loan Report
Reports are graphically represented on the HR
dashboard
PRIME FEATURES
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Define Reports
Generate Reports
Save & Download
Employee Personal Reports
Set user access rights
Controlled Exit Management
Different exit flows for different separation
types
Tracks all attrition status
Captures the Exit interview feedbacks
Asset management & there No- dues
Generates Relieving letter / Termination letter
in accordance with the separation type
Data of the resigned/terminated employee
remains intact
Handles the assets & no-dues of the employee
as well
PRIME FEATURES
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Payroll Management System
One time configuration
PF/PT/ESI configuration and calculation
Efficient TDS Calculation
Easy and automatic salary generation
Automates Over time calculation
Trouble free Loan management
IT declaration under different sections
Effortless Gratuity calculation
Accurate and trouble free Reports
Employees can view their personal payroll
reports through HRMS
Integration of Leave & Attendance records
Controlled Exit formalities for payroll Full &
Final Settlement
PRIME FEATURES
Generate salary
Taxation
Payroll Configuration
IT Declaration
Capture Loans
Payroll Reports
Gratuity
Full & Final Settlement
Over time
Payroll Management System
A detailed description of Payroll on Dashboard
Data fetched for Salary, TDS, PF, ESI, PT in
reports
The amount distribution in terms of Salary as
per the departments
Company at a glance for various updates per
month.
Filled forms such as Form 16, Form 12 BA,
Form 6, Form 19, Form 10C and many more.
Complete automated TDS calculation with
proper Precision.
Complete flexible configuration as per the
requirement of the company.
N number of Salary templates can be created
and matched for Salary.
PRIME FEATURES
Payroll Management System
Automated calculation of PF/ESI/PT/Gratuity
Employee deduction details with nominees for
PF/ESI/Gratuity.
Income and Professional Tax slabs can be
updated and added by the Payroll manager.
Investments track by the payroll manager and
approval with a single click.
Salary defied for employees as per the Salary
templates.
Loan module comprising of installment
calculation and deduction through the
application.
Consolidated report comprising of data from
the employees joining till date with complete
break-up of Salary.
PRIME FEATURES
Payroll Management System
We can manage the details like PF, ESI, VPF, PT
of an employee through employee master.
All the bank and account details of a company
can be managed through company master.
Only payroll manager has rights to make
changes in the application.
We can generate forms in pdf and doc format
through the application.
We can select many forms through other
forms sub tab.
Financial year can be defined.
Complete automated track of payment of
Salary .
Provide automated reports with the feature of
exporting them to Excel sheets.
PRIME FEATURES
SMS Integration
To keep its users up to date and reachable all
the time, Trogon Force integrates the SMS
action in it.
SMS will be sent on the following actions to
the Users mobile:
On Leave Requests and change status of
leaves.
On Interview Schedule
Send reply to SMS received for Resource
Requests made.
SMS code can be sent through registered
phone to get details for:
Applying leave.
Obtaining Leave Balance
Salary details
Attendance detail
PRIME FEATURES
Trogon Force Mobile App
TeamWise allows its users to access the entire
application through their smart phones.
The entire application is in hand of the users
through mobile with each feature provided
with different themes.
ESS through mobile includes the following
features:
Request for ON DUTY /Work from Home
Apply for leave
Check Attendance & my leave status
Approve/Reject Leave Requests
Approve/Reject Resource Requests
My Inbox
Check your scheduled INTERVIEWS for
the day
Download each months salary slip
Switch to higher version of TeamWise
PRIME FEATURES
Part IV TeamWise Upcoming Features
Training & Development
Allows to configure the Training calendar and
its agenda for an year
Highlights the upcoming trainings & their
schedules
Select employees for specific core trainings ,
as well allows employees/their supervisors to
request for it
Approve / Reject training requests by the HR
in a just a single click
Track the attendance & feedbacks for the
training
Training material & other details can be
viewed at a glance
Venue for the Location can be set viewed
through Google Map
Accurate training reports can be generated
PRIME FEATURES
Admin Module
Allows to configure the User Roles and their Rights.
Through this module one can manage all the aspects of the HRMS and Payroll system of TeamWise.
Few of the functionalities which one can mange through this module are;
Asset Management: It will cover all the living and non-living assets of the organization
Invoice Management: It will enable one to manage all the taxations and sales related transactions.
Bill Management: Transactions related to any kind of bill which is issued in the name of the
organization will be managed by this.
Benefits Administration: This module will cover all the aspects related to Insurance of the
organizations and employees, retirement benefits and profit sharing.
PRIME FEATURES
Expense Management
Enable the user to manage all the finances related activities.
Through this module one can manage the spending of the organization by comparing the expenses for
previous and current months.
Few of the functionalities which one can mange through this module are;
Expense Tracker: It will track the spending by capturing them into their type.
Expense Definition: It will enable one to define the category or type for all the expenses .
Budget Planner: Plan your organizations budget annually, quarterly, monthly, half yearly.
Graphical Reporting: This module will cover all the graphical reporting aspects related to various
expenses and over expenditure with respect to the planned budget.
PRIME FEATURES
Performance Appraisal-Bell Curve
Enables the organizational heads to analyze the performance of the employees.
Bell curve system of appraisal is a forced ranking system imposed on the employees by the management.
Forced ranking has been defined as a workforce management tool based on the premise that in order to
develop and thrive, a company must identify its best and worst performers, then nurture the former and
rehabilitate and / or discard the latter
Bell curve system rates the entire workforce by comparing the performance of those engaged in similar
activity and ranking them on the basis of their performance. The entire workforce is segregated as the top
performers, medium performers and the poor performers. The percentile varies with the company policy; it
could be the top 10%, middle 80% and the bottom 10%.
PRIME FEATURES
Integration with External APIs
TeamWise Recruitment module is integrated
with external APIs that will be best suited for
Placement Agencies and Job Portals
Populates resumes from different sources like
docs, social sites, mail boxes, hard disks
Collaborates with different companies and
handles recruitment & hiring process for them
PRIME FEATURES
RECRUITMENT MADE EASY
Part V Support Services
CAT-1 CAT-2 CAT-3 CAT-4
Resolution Aimed Time
30 min. 30 min. 12 Hours 12 Hours
Escalate issue
Post 30 min. Post 30 min. Escalation if required Escalation if required
Updates
Every 15 min. Every 15 min. Post resolution update Post resolution update
Approach to handle CAT-1,CAT-2, CAT-3 & CAT-4
Approach to handle CAT-1 & CAT-2:
A service failure case is initiated by L1 support Team.
A tracking ticket and a failure notification is published to all concerned stake holders.
Within 10 minutes, the L2 Support team gets engage to work on issue
Approach to handle CAT-3 & CAT-4:
L1 Support Team will check if knowledge base for
L1 Support Team opens a tracking ticket and assign P&S Group.
P&S group will identify the issue area and will assign to corresponding department.
Issue will be fixed and a resolution will be provided to client services.
L1 Support Team
Production Support
Manager
Case Management
Process
L2 Support Process
CAT3 / CAT4
CAT1 / CAT2 ( Case
directly handed over to
Production Support
Manager as well as to
Engineering Process)
Case
Type?
Operational
Issue
Bug / Enhancement
Project Management
Product management
Bug
Enhancement
Case Report
Case
Management
report
Solution Report
Forward to Engineering process
if Enhancement is needed
Enhancement Report
Check Knowledge Base in JIRA, SalesForce, Etc.
Is Knowledge Base
Available?
No
Yes
Response to Client Through Knowledge Base
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Client
Call Request
Email / Chat Request
Direct Request Through Support Tickets
More info durgeshg@a3logics.com
Thank you!
Trogon Soft Pvt. Ltd.
H-1-376, Chatrala Circle, Sitapura Industrial Area,
Jaipur 302022, Phone No. : +919929999297