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w w w . h a r r i s i n t e r a c t i v e . c o m
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Survey Report on Perceptions of GovernmentalFinancial Management
Association of Government Accountants
Presented by 
Justin Greeves,
Vice President, PublicAffairs Research
Kaylan Orkis,
Research Assistant, PublicAffairs ResearchFebruary 20, 2008
 
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H A R R I S I N T E R A C T I V E
Contents
Background & Objectives……………………………………………..3Methodology…………………………………………………………….4Executive Summary……………………………………………………5
Detailed Findings
The Expectations Gap………………….……….……………….12A Problem with Trust……..…………………………….……......18What the Public Wants..…..……………………….…….….…...28Information Categories …..………………….….….….…….…..42Information Sources ………….……….…………….…….……..44Demographics …………………..………………………………..47Conclusions…………………..…………………….……………..50
 
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H A R R I S I N T E R A C T I V E
Background & Objectives
This research, commissioned by the Association of Government Accountants andconducted by Harris Interactive, was conducted to serve as a benchmark of attitudesand opinions among the general public toward governments’ financial managementand perceived levels of accountability to the public at all levels.
Objectives
Measure broad perceptions of importance and satisfaction with regard to receivingfinancial management information from government (local, state, federal)
Assess the relative importance and performance by government on specific elementsof financial management delivery to the public
Determine which sources of information Americans rely on for governments’ financialmanagement information (local, state, federal) and how this information is used by thepublic.
Seek suggestions on how government can improve on its accountability and deliveryof financial information to the public
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