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AHCT Sept 09

AHCT Sept 09

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Published by thomsun press

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Published by: thomsun press on Nov 11, 2009
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11/14/2013

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asian hotel
& Catering times
Published since 1976
Vo\ue005 34 s\ue002pt\ue002m\ue000\ue002r 2009
ho\ue006g Ko\ue006g sAR hK$50
c\ue003\ue004\ue006a
RMb50
s\ue004\ue006gapor\ue002
s$15
Ma\ue005ay\ue007\ue004a
RM30
T\ue003a\ue004\ue005a\ue006\ue001
bt300
R\ue002\ue007t of A\ue007\ue004a
us$10
GLOBAL REACH
Expanding Asian brands
RESORTING TO REVENUE
Macau properties balance
gambling declines
LOCKING IN DATA
Keycard security solutions
SHY MALAYSIA INVESTORS
Penang, Klang keep positive outlook
W
M\ue001\ue004cha
M\ue003\ue004\ue000\ue002\ue002\ue000

AsiAn Hotel & CAtering tiMes
is publisHed MontHly by
tHoMson press Hong Kong ltd (tpHK)

The opinions expressed in Asian Hotel & Catering Times do not necessarily represent the views o\ue001 the publisher or the publication. Whilst every e\ue001\ue001ort has been made to ensure the accuracy o\ue001 in\ue001ormation contained in this publication, no responsibility can be accepted by the publisher, editors and sta\ue001\ue001, agents and contributors \ue001or omissions, typographical or printers errors, inaccuracies or changes howsoever caused. The editors reserve the right to edit any material submitted at their discretion. All materials published remain the property o\ue001 TPHK. Reproduction without permission by any means is strictly prohibited. Correspondence should be addressed to The Editor, Asian Hotel & Catering Times, Room 1205-6, 12/F, Hollywood Centre, 233 Hollywood Road, Sheung Wan, Hong Kong. Tel: (852) 2815 9111 Fax: (852) 2851 1933. Fantasy Print, Unit B 8/F, Tin Fung Industial Mansion, 63 Wong Chuk Hang Road, Hong Kong

All rights reserved (c) 2009
Thomson Press Hong Kong Ltd

elcome to September\u2019s insightful issue of the hospitality industry\u2019s favourite read.

At a time when few of the markets across the globe are thriving, the idea that Asian brands need to transform themselves into global chains might seem a little ambitious. Yet one industry veteran tells us that if Asian brands do not do just that they will never truly become global players.

Giovanni Angelini has given 48 years of his life to hospitality and can speak with a certain authority on the subject. His advice is to think globally and act regionally. Angelini

Hong Kong Hotels
AssociAtion
Hong Kong
cHe\ue000s AssociAtion
\ue000ederAtion o\ue000 Hong Kong
restAurAnt owners

tHe \ue000ederAtion
o\ue000 Hong Kong
Hotel owners

AssociAtion
o\ue000 tHAilAnd
BAKing industry
trAining centre
AssociAtion o\ue000
internAtionAl
Hoteliers sHAngHAi
singApore
cHe\ue000s AssociAtion
Hong Kong
BAKery & con\ue000ectionery
AssociAtion
singApore
Hotel AssociAtion
Hong Kong
BArtenders AssociAtion
Hong Kong
MAitre d\u2019Hotel AssociAtion
sHAngHAi
cHe\ue000s AssociAtion
MyAnMAr cHe\ue000s
AssociAtion
MAlAysiAn AssociAtion
o\ue000 Hotels
MAcAu Hotel
AssociAtion
cluB MAnAgers AssociAtion
Hong Kong
HONG KONG
Thomson Press Hong Kong Limited/

Media Transasia Limited
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233 Hollywood Road, Sheung Wan, Hong Kong
Tel: +(852) 2851 7068, 2815 9111
Fax: +(852) 2851 1933, 2581 9531

Email: mischa@thomsonpress.com.hk
Contact: Mr Mischa Moselle
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Email: cdsilva@publicitas.com
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Prakanong, Bangkok 10110, Thailand

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UNITED KINGDOM

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ITALY

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Email: genova@ediconsult.com
Contact: Mr Vittorio Negrone
JAPAN

Echo Japan Corporation
Grande Maison Rm 303,
2-2 Kudan-kita 1-chome,

Chiyoda-ku, Tokyo 102-0073
Tel: +81 3 3234 2064 Fax: +81 3 3263 5065
Email: aso-t@echo-japan.co.jp
Contact: Mr Ted Asoshina
MALAYSIA
Publicitas International Sdn Bhd.

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Lebuh Bandar Utama, Bandar Utama
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Email: scheng@publicitas.com
Contact: Ms Shallie Cheng

gives our readers a 14-point action plan for making the leap from regional respect to global visibility.

If that seems like a gamble, perhaps it is less of a one than the investment in Integrated Resorts of the past few years. As properties

\ue000nd their revenue from gambling diminishing,

they are having to up their game with the rest of their product to ensure their offering remains competitive.

Some hotels in Malaysia are taking advantage of a quiet year to upgrade their facilities. At a time of disappointing tourist arrival numbers (some of which are disputed),

MANAGING EDITOR
Mischa Moselle
mischa@thomsonpress.com.hk
DESIGN BY
Koon Ming Tang
production@thomsonpress.com.hk
CONTRIBUTORS

Zara Horner
Muuniandy Jegathesan
Christina Kautzky
Anneliese O\u2019Young
Debbie Reyes-Coloma
Glen Watson
Ruth Williams

ASSOCIATE PUBLISHER
Sharon Knowler
sharon@thomsonpress.com.hk
ADVERTISING SALES MANAGER
Claire Sancelot
clair e@thomsonpress.com.hk
CIRCULATION ExECUTIVE
Becky Chau
enquiries@thomsonpress.com.hk
CHAIRMAN
JS Uberoi
DIRECTOR
Gaurav Kumar
endorseMents

investment in the industry has also been dropping. A pick-up is expected for next year though.

If resurgent growth in China and the end of technical recessions in some major European countries as well as Japan and Hong Kong has any meaning, let\u2019s hope that it is a pick-up that is generalised across Asia.

La San Marco S.p.A.Via Padre e Figlio Venuti, 10\u2022 34072 Gradisca d\u2019Isonzo (GO) Italy\u2022 Tel. +39 0481 967111\u2022 Fax +39 0481 960166\u2022 www.lasanmarco.com\u2022 info@lasanmarco.com
Ed i t o r \u2019s
ME s s a g E
s\ue003\ue00a\ue00d\ue003mb\ue003\ue00b 2009A H C T
\ue002\ue001
18
MANAGEMENT
12
Globalising Asian brands
14
Making up \ue000or gambling losses
MARKET REPORT
18
Pinpointing Malaysia\u2019s successes
TECHNOLOGY
22 Intelligent keycards sa\ue000eguard data
DESIGN
26 Lobbying \ue000or the right look
FOOD
32 Clawing at the crab top table
NEWS
CULINARY

28 Esco\ue000fer training; New menus and
promotions; Mid-Autumn \ue000estival; Guest
che\ue000s

INDUSTRY
6
Doing it tough in Thailand; So \ue000ar so
Softel; Amazing email & Online accuracy
PRODUCT
38 Light curves; Intuitive inter\ue000aces;
Recharge; Wi-Fi
DRINK
36 Water \u2013 sales and ethics seem
to clash
EQUIPMENT
40 Bakery ovens that work \ue000or you
44 Laundering possibilities
48 EVENTS CALENDAR

49 Food & Hotel Vietnam previewed
50 Hotel Expo Macau previewed
51

Texcare Asia previewed
52 Wine & Gourmet Asia previewed
APPOINTMENTS
56 See who is moving where
12
40
c\ue009v\ue003\ue00b \ue00ah\ue009\ue00d\ue009\ue005\ue00ba\ue00ah\ue010 \ue001\ue009\ue00e\ue00b\ue00d\ue003\ue00c\ue010 \ue009\ue004 sha\ue008\ue005\ue00b\ue006-la\u2019\ue00c
ra\ue00ca sa\ue010a\ue008\ue005 r\ue003\ue00c\ue009\ue00b\ue00d & s\ue00aa, p\ue003\ue008a\ue008\ue005
Sa\ue003\ue003y bra\ue002ds
Malays\ue001a o\ue002 th\ue000 rocks?
Br\ue000ad bask\ue000t cas\ue000
\ue001\ue003\ue001
AHCT s\ue003\ue00a\ue00d\ue003mb\ue003\ue00b 2009
s\ue003\ue00a\ue00d\ue003mb\ue003\ue00b 2009A H C T
\ue004\ue001
Up\ue001and\ue001Coming...\ue001
October

\u2022 Spas
\u2022 Market Report: Macau
\u2022 Revenue/Yield Management
\u2022 Spa design
\u2022 Halal; Meat

\u2022 Wine
\u2022 Spa amenities; Tea & Co\ue001\ue001ee
November

\u2022 Loyalty programmes
\u2022 Market Report Hong Kong
\u2022 In-room entertainment
\u2022 Bar design
\u2022 Banqueting
\u2022 Whisky
\u2022 Tea & Co\ue001\ue001ee; Room sa\ue001es

Alpha International
53
Bonca\ue001e
34 & 35
Electrolux Pro\ue001essional
OBC
FHC Shanghai
17
Friedr.Dick
23
Global Search International
15
HICAP
54
HIFI
57
HK Wine and Spirits
31
IHM&RS
55
Ingersoll Rand Security Technologies
19
IPSO
45
La San Marco
IFC
LRT
9
Lutron
IBC
Manitowoc Foodservice
7
Monin
29
Mundial
33
Paci\ue000c Valley Foods
11
Safok/ Illco
25
Salva
43
A\ue001v\ue002rt\ue004\ue007\ue002r\ue007\u2019 i\ue006\ue001\ue002x
CONTENTS
V\ue009\ue007\ue00em\ue003 34 s\ue003\ue00a\ue00d\ue003mb\ue003\ue00b 2009

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