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human
c
ap
it
a
l
managemen
t
.
org
e-
l
earn
i
ng
l
earn
i
ng
&
de
v
e
l
opmen
t
HC
M
•
J
u
l
/A
u
g 2007 Page 21
E
a
r
ly
i
n
2002,
m
e
m
b
e
r
s
o
f
t
h
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L
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a
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U
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A
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d
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t
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l
d
b
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mpo
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n
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i
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a
t
ye
a
r
.
F
ive
ye
a
r
s
l
a
t
e
r
,
we
s
t
ill
s
t
r
u
ggle
wi
t
h
mo
s
t
o
f
t
h
e
s
e
i
ss
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s
.
T
h
ey
i
n
cl
ud
e
:
●
P
r
a
g
ma
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i
s
m
:
a
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l
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g
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le
a
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i
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‘
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-
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’
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lve
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d
elive
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s
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rr
elev
a
n
t
.
●
D
r
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p
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h
e
‘
e
’
:
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s
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:
w
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t
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p
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r
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●
M
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tr
i
c
s
:
e
-
le
a
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g
’
s
r
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s
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egic
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s
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●
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mp
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n
c
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s
:
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2.0,
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r
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n
t
, a
n
d
le
a
p
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n
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o
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f
u
t
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e
.
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h
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le
a
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n
i
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g
f
iel
d
n
ee
d
s
r
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d
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f
i
n
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o
n
,
mu
c
h
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s
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pp
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c
h
a
n
ge
d
t
h
e
u
n
i
t
o
f
mu
s
ic
s
a
le
s
f
r
om
a
l
b
um
s
t
o
s
o
n
g
s
.
M
a
r
k
O
e
h
le
r
t
p
r
o
vi
d
e
d
a
n
a
n
a
l
o
gy
t
h
a
t
s
um
s
up
t
h
e
s
e
n
t
i
m
e
n
t
:
“
Y
ou
c
a
n
a
dd
a
l
o
t
t
o
a
mo
t
o
r
cycle
b
u
t
y
ou
’
r
e
n
eve
r
g
o
i
n
g
t
o
ge
t
a
n
a
i
r
p
l
a
n
e
.”
T
h
e
r
ev
o
l
u
t
i
o
n
i
s
a
b
ou
t
n
e
t
w
o
r
k
s
:
o
f
p
e
op
le
a
n
d
o
f
d
igi
t
s
.
S
o
ci
a
l
n
e
t
w
o
r
k
s
will
f
il
t
e
r
a
n
d
m
a
n
a
ge
t
h
e
f
l
o
w
o
f
i
n
f
o
r
m
a
t
i
o
n
.
Ne
t
w
o
r
k
s
will
b
r
i
n
g
p
e
op
le
t
o
ge
t
h
e
r
,
E-
l
earn
i
ng guru
J
ay Cro
ss
s
w
ap
s
‘
t
h
i
n
k
i
ng
t
he un
t
h
i
n
k
ab
l
e
’
f
orou
tli
n
i
ng
w
ha
t
o
t
her
s
are
t
h
i
n
k
i
ngabou
t
expand
i
ng
t
he boundar
i
e
s
f
or e- and re
l
a
t
ed
l
earn
i
ng
.
C
o
n
ve
r
s
a
t
i
o
n
a
r
e
t
h
e
s
t
e
m
-
ce
ll
s
o
f
i
nn
o
v
a
t
i
o
n.
●
F
i
ve years o
n
,
f
i
ve
i
ss
u
es are s
t
ill
k
ey
f
or
,
a
n
d
un
reso
l
ved by
,
t
h
e e
-
l
ear
n
i
n
g wor
l
d
.
●
T
h
e
n
ex
t
p
h
ase o
f
l
ear
n
i
n
g m
u
s
t
accommoda
t
e: a
n
ew co
n
cep
t
u
a
li
sa
t
i
o
n
o
f
k
n
ow
l
edge; grow
i
n
g respec
t
f
or
t
h
e
i
n
d
i
v
i
d
u
a
l
,
a
n
d apprec
i
a
t
i
o
n
o
f
t
h
e o
u
t
comes o
f
comp
l
ex adap
t
i
ve sys
t
ems
.
K
ey po
i
n
ts
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