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ERP Frequently Asked Questions 1. Explain Stages of IT Deployment

ERP Frequently Asked Questions 1. Explain Stages of IT Deployment

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Published by: ekagrarose on Nov 12, 2009
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12/07/2009

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ERP frequently asked questions
 Krishna : IM 12
1.
 
Explain stages of IT deployment in an organization and evolutionary path of CBIS
Computer Based Information SystemsTPS:
Perform routine operations (viz customer orders, purchase orders etc.) andserve as a foundation for other systems
MIS:
An MIS provides managers with information and support for effectivedecision making, and provides feedback on daily operations
DSS:
Offers potential to assist in solving both semi-structured and unstructuredproblems
ESS:
A specialized DSS mainly used to assist senior level managers in the org.
ES:
Display intelligent behavior, Draw conclusions from complex relationships,Provide portable knowledge
 
ERP frequently asked questions
 Krishna : IM 12
Porters Competitive five forces model & its application indevelopment of SIS
SIS stands for Strategic information systems. Mainly to address “competition”
Porter’s Competitive five forces1.
 
Threat of new entrants
1.
 
Reduced prices2.
 
Decreased market share
Potential Use of IS to Combat Competitive Force
3.
 
Better web site to reach customers and differentiate product4.
 
Inventory control system to lower costs and better manage excesscapacity
2.
 
Bargaining power of suppliers
1.
 
Reduced quality2.
 
Prices raised
Potential Use of IS to Combat Competitive Force
3.
 
Use internet to establish closer electronic ties with suppliers and tocreate relationships with new suppliers located far away
3.
 
Bargaining power of buyers
1.
 
Increased quality2.
 
Reduced prices3.
 
Demand for more services, quicker delivery, etc.
Potential Use of IS to Combat Competitive Force
4.
 
Implement CRM system to serve customers better5.
 
Implement CAD/CAM system to improve product quality
4.
 
Threat of substitute products and services
1.
 
Losing customers for life2.
 
Decreased market share
Potential Use of IS to Combat Competitive Force
3.
 
Use DSS and customer purchase database to assess trends andcustomer needs better4.
 
Use CAD systems to redefine products
5.
 
Rivalry among existing firms
1.
 
Competition in price, product distribution, and service
Potential Use of IS to Combat Competitive Force
2.
 
Implement information system to reduce costs and be able to actand react more quickly3.
 
Implement web site to offer better service to customers
 
ERP frequently asked questions
 Krishna : IM 12
ERP, definition, evolution and future trends. ERP vs ERP II
Enterprise resource planning (ERP) software places its focus on integrating anorganizations departments (i.e., finance, HR, warehousing, etc.) and functionsonto a single integrated computer system that aims to serve all those differentdepartmental needs.Evolution:
 
The concept of ERP has been around since 1960’sIt has its beginning in Materials Requirements Planning (MRP), and this laterevolved into Manufacturing Resource Planning (MRP II)Pre 1960 Order Point1960 MRP1970 Closed loop MRP1980 MRPII, JIT, CIM, WCM, COMMS, COMS1990 ERP
ERP II
is an application and deployment strategy that expands out from ERPfunctions to achieve integration of an enterprise’s key domain-specific, internaland external collaborative, operational and financial processes.

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