<Title of session> Parallel Breakouts on Human Capital: Human Capital Intermediaries <Date and time of session> Wednesday 14
2:45pm Moderator: Patsian Low (National Volunteer & Philanthropy Centre) Panels: Sadeesh Raghavan (Investor, Board of Acumen Fund), Peter Yang (Empact), Tomomi Shimizu (Kamonohashi Project), Namita Vikas (YES BANK) Session reporter: Yumi Fujita Summary of the content of the session:
There are different actors in the ecosystem of venture philanthropy; namely Social Organizations who work with communities and beneficiaries; Capital Providers who provides Social Organizations with financial, intellectual and human capital; and Intermediaries who ensure those capitals are adequately and effectively allocated to Social Organizations. The focus of this session is the relationship between these three actors and the role of intermediaries, as well as how the allocation of capital can be done in the most adequate and effective way. The panels share their views from the perspectives of each of the three actors
from the individual capital provider’s perspective, Namita from the corporate capital provider’s perspecti
ve, Tomomi from the social
organization’s perspective, and
Peter from the intermediary
As an investor, one of the key screening criteria when investing in social enterprises is whether they have a right people to drive the business. However, it is not always the case that the organization has the functional and/or technical capability to deal with things like legal, accounting and administration matters, in which the need for intermediaries is quite significant. The challenges in delivering such human capital effectively lie in both the provider and the recipient sides of the capital. For example, there could be a cultural difference in between the two parties; there might be a resistant to receive the capital in the management of the social enterprise; and there might be an expectation gap between the two. The role of investors is to help navigate such processes of matching the two.
When you look at the entire value chain of the Corporate Social Responsibility (CSR), not
only external intermediaries, but also employees of corporation are strong “social impactors”
because they create multiplier effects. For corporations, the key is who and how they work with, as well as how to measure the social impact, since they have obligations to report to their investors. In YES Bank, the important thing for effective allocation of the human capital is to ensure the employees work in the areas of their interests and that the service provided to the community matches what is really needed on the ground.
As a non-profit organization operating in Japan, Kamonohashi Project has worked with several intermediaries and corporate volunteers that are dispatched through them. One of the successful examples was that an intermediary adequately identified the needs of our organization and allocated volunteers with the right skill sets. This was made possible since the intermediary itself