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MB0031 Management Information System Answer

MB0031 Management Information System Answer

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Published by Saurabh MIshra12

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Published by: Saurabh MIshra12 on Nov 21, 2009
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Q 1: Define MIS ? What are the characteristics of MIS?Answer:
MIS is an Information system which helps in providing the management of anorganization with information which is used by management for decision making.A management information system (MIS) is a subset of the overall internal controls of abusiness covering the application of people, documents, technologies, and proceduresby management accountants to solving business problems such as costing a product,service or a business-wide strategy. Management information systems are distinct fromregular information systems in that they are used to analyze other information systemsapplied in operational activities in the organization. Academically, the term is commonlyused to refer to the group of information management methods tied to the automation or support of human decision making, e.g. Decision Support Systems, Expert systems, andExecutive information systems.An 'MIS' is a planned system of the collecting, processing, storing and disseminatingdata in the form of information needed to carry out the functions of management.According to Philip Kotler "A marketing information system consists of people,equipment, and procedures to gather, sort, analyze, evaluate, and distribute needed,timely, and accurate information to marketing decision makers."The terms MIS and information system are often confused. Information systems includesystems that are not intended for decision making. The area of study called MIS issometimes referred to, in a restrictive sense, as information technology management.That area of study should not be confused with computer science. IT servicemanagement is a practitioner-focused discipline. MIS has also some differences withEnterprise Resource Planning (ERP) as ERP incorporates elements that are notnecessarily focused on decision support.MIS has a major impact on the functions of any organization. The organization derivesbenefits from the systems in the following form:a)Speedy access to information,b)Interpretation of data,c)Quick decisions,d)Speedy actions,e)increased productivity and thereby increase in the profitf)Reduced transaction cost.
MIS characteristics
In any organization managers will have varieties of tasks to manage. MIS is mainlydesigned to take care of the needs of the managers in the organization.
Organizations will have different departments like marketing, production, sales,inventory, maintenance etc. Each of these departments function individually andalso in relationship with other departments. Information is available inabundance. MIS aids in integrating the information generated by variousdepartments of the organization.
MIS helps in identifying a proper mechanism of storage of data. The data ismaintained in such a way that the unnecessary duplication of data is avoided.
MIS also helps in establishing mechanism to eliminate redundancies in data.
MIS as a system can be broken down into sub systems. Each such sub systemmay be programmed. This results in easy access of data, accuracy of data andinformation. It helps in maintaining the consistency of data.
Function of MIS
The main function of MIS is to help the managers and the executives in the organizationin decision-making.
Large quantities of data like customers information, competitors information,personnel records, sales data, accounting data etc is collected from internalsources like the
Company records and external sources like annual reports and publications.
The collected data is organized in the form of a database.
The data from the database is processed and analyzed by using different toolsand techniques.
The results of the analysis are properly presented to the managers to help themin decision-making.
Q 2: Explain strategic MIS categories in detail. Give illustration for each category?Answer:Strategic Information System
A Strategic Information System (SIS) is a system to manage information and assist in strategicdecision making. A strategic information system has been defined as, "The information system tosupport or change enterprise's strategy."A SIS is a type of Information System that is aligned with business strategy and structure. Thealignment increases the capability to respond faster to environmental changes and thus creates acompetitive advantage. An early example was the favorable position afforded American andUnited Airlines by their reservation systems, Sabre and Apollo. For many years these twosystems ensured that the two carriers' flights appeared on the first screens observed by travel
agents, thus increasing their bookings relative to competitors. A major source of controversysurrounding SIS is their sustainability.SISs are different from other comparable systems as:1) they change the way the firm competes.2) they have an external (outward looking) focus.3) they are associated with higher project risk.4) they are innovative (and not easily copied).
It is mainly concerned with providing and organization and its members an assistance to perform the routine tasks efficiently and effectively. One of the major issue before anyorganization is the challenge of meeting its goals and objectives. Strategic IS enable suchorganization in realizing their goals. Strategic Information System (SIS) is a support tothe existing system and helps in achieving a competitive advantage over the organizationscompetitors in terms of its objectives. This unit deals with the critical aspects of thestrategic information system. This units indicates the theoretical concepts and the way inwhich the same are realized in practice. The flow of the unit is in such a way that it startswith the development of contemporary theory about strategic uses of corporations'internal information systems leading to systems which transcend the boundaries of  particular organizations. The process whereby strategic information systems are createdor identified is then examined. A number of weaknesses in the existing body of theory areidentified, and suggestions made as to directions in which knowledge is or may be progressing. A strategic information system is concerned with systems which contributesignificantly to the achievement of an organization's overall objectives. The body of knowledge is of recent origin and highly dynamic, and the area has an aura of excitementabout it. The emergence of the key ideas, the process whereby strategic informationsystems come into being is assessed, areas of weakness are identified, and directions of current and future development suggested.Information system is regarded as a tool to provide various services to differentmanagement functions. The tools have been developing year by year and the applicationof the tool has become more and more diverse. In management it is now a very power means to manage and control various activities and decision making process. The originalidea of automating mechanical processes got quickly succeeded by the rationalization andintegration of systems. In both of these forms, IS was regarded primarily as anoperational support tool, and secondarily as a service to management. Subsequent to thedevelopment, it was during the last few years that an additional potential was discovered.It was found that, in some cases, information technology (IT) had been critical to theimplementation of an organization's strategy. An organization’s strategy supported byinformation system fulfilling its business objectives came to be known as StrategicInformation System. The strategic information system consists of functions that involvedgathering, maintenance and analysis of data concerning internal resources, andintelligence about competitors, suppliers, customers, government and other relevantorganizations.

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