Professional Documents
Culture Documents
“Indian business
houseS”
Submitted in partial fulfillment for
The Award of degree of
Master of Business Administration
2009-2011
Contents
TATA GROUP
AB BIRLA
INFOSYS
RELIANCE
ITC LTD.
WIPRO
RELIANCE ADAG
BHARTI ENTERPRISES
TATA GROUP
Tata Group is one of India's largest and most respected business groups. Tata
Group's name is synonymous with India's industrialisation. The Group gave India her
first steel plant, hydro-electric plant, inorganic chemistry plant and created a
reservoir of scientific and technological manpower for the country. Its Trusts have
instituted the Tata Institute of Social Sciences in 1936; India's first cancer hospital,
the Tata Memorial in 1941, and in 1945, the Tata Institute of Fundamental Research,
which became the cradle of India's Atomic energy program.
Purpose
Attain leadership through business excellence in the sectors we operate in, while
upholding our values and integrity, to improve the quality of life of the communities
we serve.
Core values
Tata has always been values-driven. These values continue to direct the growth and
business of Tata companies. The five core Tata values underpinning the way we do
business are:
Today, Tata Group comprises more than 100 operating companies in seven
business sectors: information systems and communications; engineering; materials;
services; energy; consumer products; and chemicals. The Group has operations in
more than 55 countries across six continents, and its companies export products
and services to 128 nations.
The two Promoter companies of Tata Group are: Tata Sons and Tata Industries.
Tata Sons is the promoter of all key companies of the Tata Group and holds the bulk
of shareholding in these companies. Tata Sons is the owner of the Tata name and
the Tata trademark, which are registered in India and several other countries. Tata
Industries was set up by Tata Sons in 1945 as a managing agency for businesses it
promoted. Tata Industries' mandate was recast, in the early 1980s, to promote the
Group's entry into new and high-tech areas.
Tata companies spread over seven sectors in which Tata Group operates are:
1.Engineering
(a) Automotive:
• TataAutoCompSystems
Subsidiaries / associates / joint ventures: Automotive Composite Systems
International, Automotive Stampings and Assemblies, Knorr Bremse Systems
for Commercial Vehicles, TACO Engineering, TACO Faurecia Design Centre,
TACO Hendrickson Suspension Systems, TACO Interiors and Plastics
Division, TacoKunststofftechnik, TACO MobiApps Telematics, TACO Supply
Chain Management, TACO Tooling, TACO Visteon Engineering Center, Tata
Ficosa Automotive Systems, Tata Johnson Controls Automotive, Tata Toyo
Radiator, Tata Yazaki AutoComp, TC Springs, Technical Stampings
Automotive
• TataMotors
Subsidiaries / associates / joint ventures: Concorde Motors, HV Axels, HV
Transmissions, Nita Company, TAL Manufacturing Solutions, Tata Cummins,
Tata Daewoo Commercial Vehicles Company, Tata Engineering Services,
Tata Precision Industries, Tata Technologies, Telco Construction Equipment
Company
(b) Engineering Services
• Tata Projects
• TCE Consulting Engineers
• Voltas
(c) Engineering Products
• TAL Manufacturing Solutions
• Telco Construction Equipment Company
• TRF
2.Materials
(a) Composites
• Tata Advanced Materials
(b) Metals
• TataSteel
Subsidiaries / associates / joint ventures: Hooghly Met Coke and Power
Company, Jamshedpur Injection Powder (Jamipol), Lanka Special Steel,
mjunction services, NatSteel, Sila Eastern Company, Tata Metaliks, Tata
Pigments, Tata Ryerson, Tata Sponge Iron, Tata Refractories, Tayo Rolls,
The Indian Steel and Wire Products, The Tinplate Company of India, TM
International Logistics, Wires Division.
3.Energy
(a) Power
• Tata BP Solar India
• Tata Power
• Tata Ceramics, Tata Power Trading, North Delhi Power Limited
(b) Oil & Gas
• Tata Petrodyne
4. Chemicals
• Rallis India
• Tata Chemicals
• Tata Pigments
5.Services
(a) Hotels and Realty
• Indian Hotels (Taj group)
• Sub : Taj Air , Roots Corporation (Ginger Hotels)
• THDC
(b) Financial Services
• Tata AIG General Insurance
• Tata AIG Life Insurance
• Tata Asset Management
• Tata Financial Services
• Tata Investment Corporation
(c) Other Services
• Tata Quality Management Services
• Tata Services
• Tata Strategic Management Group
6. Consumer Products
• Infiniti Retail
• Tata Tea
• Sub : Tetley Group, Tata Coffee, Tata Tetley, Tata Tea Inc
• Tata Ceramics
• Tata McGraw Hill Publishing Company
• Titan Industries
• Trent
Size and geographical spread: In 1991, the Tata Group had a turnover of
Rs14,000 crore. Today, it is Rs129,994 crore ($28.8 billion). In 1991, the Group
had little by way of operations outside India, except for the on site work done by its
software people and some marginal hotel operations.
Since 2000, the Tata Group has acquired 22 companies around the globe at an
investment cost of about $15 billion, pitching itself into the global league. It has
also invested in organic growth, with units like a coffee plant in Uganda, and
telecom, ferrochrome and automobile operations in South Africa. The Group now
has operations in more than 55 countries across six continents, and exports
products and services to 128 nations.
Suddenly, in barely a decade, the Group has catapulted from a small player to one
of the biggest operators in the world in tea and steel while its software business has
grown by leaps and bounds to rub shoulders with the biggest players in the world.
BHARTI ENTERPRISES
Bharti Enterprises is one of India’s leading business groups with interests in
telecom, retail, manufacturing, agri business and financial services. Bharti
Enterprises has created a vantage position for itself in the global
telecommunications sector. Bharti Airtel Limited occupies numero uno status in
mobile telephony in India while its brand 'Beetel' is the largest manufacturer and
exporter of world class telecom terminals.
Founder of Bharti Group is Sunil Mittal. In 1983, Sunil Mittal entered into an
agreement with Germany's Siemens to manufacture the company's push-button
telephone models for the Indian market. In 1986, Sunil Bharti Mittal incorporated
Bharti Telecom Limited (BTL) and his company became the first in India to offer
push-button telephones, establishing the basis of Bharti Enterprises. This first-mover
advantage allowed Sunil Mittal to expand his manufacturing capacity elsewhere in
the telecommunications market. By the early 1990s, Sunil Mittal had also launched
the country's first fax machines and its first cordless telephones. In 1992, Sunil Mittal
won a bid to build a cellular phone network in Delhi. In 1995, Sunil Mittal
incorporated the cellular operations as Bharti Tele-Ventures and launched service in
Delhi. In 1996, cellular service was extended to Himachal Pradesh. In 1999, Bharti
Enterprises acquired control of JT Holdings, and extended cellular operations to
Karnataka and Andhra Pradesh. In 2000, Bharti acquired control of Skycell
Communications, in Chennai. In 2001, the company acquired control of Spice Cell in
Calcutta. Bharti Enterprises went public in 2002, and the company was listed on
Mumbai Stock Exchange and National Stock Exchange of India. In 2003, the cellular
phone operations were rebranded under the single AirTel brand. In 2004, Bharti
acquired control of Hexacom and entered Rajasthan. In 2005, Bharti extended its
network to Andaman and Nicobar. Today, Bharti Airtel, is Asia’s leading integrated
telecom services provider with operations in India and Sri Lanka. Bharti Airtel has
been at the forefront of the telecom revolution and has transformed the sector with
its world-class services built on leading edge technologies. Bharti Retail, the 100%
subsidiary of Bharti Enterprises operates multiple format consumer friendly stores.
Bharti Wal-Mart is a B2B JV with Wal-Mart for wholesale cash-and-carry and
back-end supply chain management operations.
The company was incorporated on 13th July 2007.Bharti AXA General Insurance is
a joint venture between Bharti, one of India’s leading business groups with interests
in Telecom, Agri Business and Retail; and AXA, world leader in Financial Protection
and Wealth Management. Bharti Group holds 74% of equity and AXA holds 26%
of the equity. Company currently has 40 branches across India.With a vision to
become the leader and preferred company for financial protection in India, Bharti
AXA General Insurance offers its customers - individuals and businesses- a wide
range of products and services that meet their insurance needs. The values upon
which its business practices are based are availability, attentiveness and reliability.
The company leverages the Bharti Group’s large customer pool, and has developed
a strong multi-channel distribution network in both urban and rural markets. Strong
distribution network & customer base of Bharti - provides access to customer base
of more than 60 million.
Strategy
• Quality Policy - To provide fast, fair and friendly service to customers &
partners.
• To achieve a leadership position in India through a multi-distribution, multi-
product platform.
• To adapt AXA's best practice blueprints as a sound platform for profitable
growth
• To leverage Bharti's local knowledge, infrastructure and customer base
• To deliver high levels of shareholder return
• To build long term value with our business partners by enhancing the
proposition to their customers
• To be the employer of choice to attract and retain the best talent in India
Bharti AXA Life Insurance Company
Bharti AXA Life Insurance Company Ltd is a joint venture between Bharti
Enterprises and AXA, world leader in financial protection and wealth management.
The company offers a range of life insurance and wealth management products
with an endeavour to help customers lead a confident life.
Bharti Foundation
Bharti Foundation was set up in 2000, with the vision, “To help underprivileged
children and young people of our country realize their potential”. It aims to
create and support programs that bring about sustainable changes through
education and the use of technology and information.
Bharti Realty
Bharti Realty Limited is a young, vibrant and dynamic realty company with
expanding interests in commercial, retail and residential real estate. Bharti Realty
aims to be amongst the most admired real estate players in India and aspires to
attain highest degree of customer trust through superior product design and
maintaining an uncompromising stand towards environmental responsibility, ethics
and safety
Bharti Infratel
Bharti Infratel, a wholly owned subsidiary of Bharti Airtel, provides passive
infrastructure services on a non-discriminatory basis to all telecom operators in
India. Bharti Infratel also holds approximately 42% stake in Indus Towers, a joint
venture between Bharti,Vodafone and Idea to offer passive infrastructure
services.
SOCIAL WORKING
Bharti Foundation was set up in the year 2000 with the vision, “To help
underprivileged children and young people of our country realize their
potential“.They have adopted a two-pronged strategy to impact the quality of
education in schools. On one hand,They are adopting government schools, in order
to create a positive impact on the quality of education being delivered to
underprivileged children. On the other hand, we are in the process of setting up pre-
primary, primary and senior secondary level schools under our Satya Bharti School
Program. This program launched in 2006, supports search for excellence and sets
benchmarks for quality education.
Under the Satya Bharti Schools program, set up 500 pre-primary and primary
schools and 50 senior secondary schools in public-private partensrhip model which
will deliver high quality education to underprivileged children in the deepest rural
pockets of the country. They also initiated and set up a number of Bharti Computer
Centers across the country in association with organizations like Pratham InfoTech,
Kalakar Trust and Adharshila. This initiative has made computers accessible to
underprivileged children studying in NGO based schools.
In January 2005, launched the Bharti Library and Activity Center (BLAC) program
with a goal to introduce underprivileged children to the world of books and help them
upgrade their reading skills.
In order to provide education and training opportunities to young people and develop
future leaders and entrepreneurs, Bharti have partnered with premier institutes like
the Indian Institute of Technology, Delhi to set up Bharti School of
Telecommunication Technology and Management, IIT Delhi. Bharti have also
instituted a scholarship and mentorship program to encourage large numbers of
bright young people from underprivileged backgrounds.
Vision
To be a premium global conglomerate with a clear focus on each business.
Mission
To deliver superior value to customers,shareholders,employees and society at large.
Values
• Integrity
• Commitment
• Passion
• Seamlessness
• Speed
The origins of Aditya Birla Group can be traced back to the 19th century when Seth
Shiv Narayan Birla started trading in cotton in the town of Pilani, Rajasthan. In the
early part of the 20th century, Group's founding father, Ghanshyamdas Birla,
expanded the group and set up industries in critical sectors such as textiles and
fibre, aluminium, cement and chemicals. In 1969, Aditya Birla, the Chairman of the
Group, put the group on the global map. He set up 19 companies outside India, in
Thailand, Malaysia, Indonesia, the Philippines and Egypt. Under Aditya Birla's
leadership, the group attained new heights and it became world's largest producer of
viscose staple fibre, the largest refiner of palm oil, the third largest producer of
insulators and the sixth largest producer of carbon black. After Aditya Birla's demise
his son Kumar Mangalam Birla took over the charge of the group and under his
leadership the group has sustained the numero uno position in the sectors in which it
operates.
GroupCompanies:
Aditya Birla Nuvo: Aditya Birla Nuvo is a diversified business conglomerate with
interests in viscose filament yarn (VFY), carbon black, branded garments, fertilisers,
textiles and insulators. Aditya Birla Nuvo, through its subsidiaries and joint ventures
has made forays into life insurance, telecom, business process outsourcing (BPO),
IT services, asset management and other financial services.
Ultra Tech Cement: Ultra Tech Cement manufactures and markets Ordinary
Portland Cement, Portland Blast Furnace Slag Cement and Portland Pozzolana
Cement. It is the country's largest exporter of cement clinker. Its export market
include countries around the Indian Ocean, Africa, Europe and the Middle East.
Apart from the Group companies, other companies of the Aditya Birla Group are:
Indian companies
• PSI Data Systems
• TransWorks
• Essel Mining & Industries Ltd
• Shree Digvijay Cement Ltd
• Idea Cellular Ltd.
• Aditya Birla Insulators Limited
• Aditya Birla Retail
• Bihar Caustic and Chemicals Ltd.
InternationalCompanies
Thailand
• Thai Rayon
• Indo Thai Synthetics
• Thai Acrylic Fibre
• Thai Carbon Black
• Aditya Birla Chemicals (Thailand) Ltd.
• Thai Peroxide
Philippines
• Indo Phil Textile Mills
• Indo Phil Cotton Mills
• Indo Phil Acrylic Mfg. Corp.
Indonesia
• PT Indo Bharat Rayon
• PT Elegant Textile Industry
• PT Sunrise Bumi Textiles
• PT Indo Liberty Textiles
• PT Indo Raya Kimia
Egypt
• Alexandria Carbon Black Company S.A.E
• Alexandria Fiber Company
China
• Liaoning Birla Carbon
Canada
• AV Cell Inc
• AV Nackawic Inc
Australia
• Aditya Birla Minerals Ltd.
Laos
• Birla Laos Pulp and Paper Plantation Company Ltd.
Joint ventures
• Birla Sun Life Insurance
• Birla Sun Life Asset Management Company Ltd.
• Birla Sun Life Distribution Company Ltd.
• Tanfac Industries Ltd.
Beyond business:
Social vision
"To actively contribute to the social and economic development of the communities
in which we operate. In so doing, build a better, sustainable way of life for the
weaker sections of society and raise the country's human development index."
Focus areas
Rural development activities span five key areas and our single-minded goal here is
to help build model villages that can stand on their own feet. Focus areas are
healthcare, education, sustainable livelihood, infrastructure and espousing
social causes.
Working in 3,700 villages,Reaching out to seven million people annually through the
Aditya Birla Centre for Community Initiatives and Rural Development, spearheaded
by Mrs. Rajashree Birla Running 42 schools and 18 hospitals in India.
INFOSYS
Infosys was founded on July 2, 1981 by N.R. Narayan Murthy and six of his
colleagues, namely, Nandan Nilekani, N. S. Raghavan, S. Gopalakrishnan, S. D.
Shibulal, K. Dinesh and Ashok Arora. Narayan Murthy borrowed Rs.10,000 from
his wife Sudha Murthy as seed capital for the company. building a company
whose long-term objectives included operational longevity, high ethical
standards and global respect demanded commitment to a core set of
values. For Infosys, these values focus on instilling trust in our relationships with
all stakeholders, including employees, investors, clients, society and the
communities in which Infosys operates In 1987 Infosys got its first foreign
client, Data Basics Corporation from the United States and opened its first office
in the USA. In 1993, Infosys became a public limited company and successfully
completed IPO in India. In the same year Infosys received ISO 9001 certification.
Infosys set up its first office in Europe in Milton Keynes, UK in 1996. In 1999,
Infosys crossed $100 Million in annual revenue and was listed on NASDAQ. It
was Indian company to be listed on NASDAQ. In the same year Infosys opened
offices in Germany, Sweden, Belgium, and Australia. In 2000, Infosys crossed
$200 Million in annual revenue. In 2004, Infosys crossed US $1 Billion in annual
revenue. Today, infosys are a global leader in the "next generation" of IT and
consulting with revenues of over US$ 4 billion Infosys has a global footprint with
over 50 offices and development centers in India, China, Australia, the Czech
Republic, Poland, the UK, Canada and Japan. Infosys and its subsidiaries have
105,453 employees as on September 30, 2009. Infosys takes pride in building
strategic long-term client relationships. Over 97% of our revenues come from
existing customers
Infosys offerings span business and technology consulting, application services,
systems integration, product engineering, custom software development,
maintenance, re-engineering, independent testing and validation services, IT
infrastructure services and business process outsourcingWith employees from
over 70 nationalities, Infosys has built an enduring value system based on
openness, honesty, fairness and transparency, which has earned us the
confidence and trust of our clients. We enjoy a +95% customer retention
Infosys pioneered the Global Delivery Model (GDM), which emerged as a
disruptive force in the industry leading to the rise of offshore outsourcing. The
GDM is based on the principle of taking work to the location where the best talent
is available, where it makes the best economic sense, with the least amount of
acceptable risk. Infosys emphasizes its commitment to investors through
stringent corporate governance. Infosys was also among the first Indian
companies to voluntarily comply with the US Generally Accepted Accounting
Principles (GAAP) and now provides financial results in the GAAP of six
countries.
Infosys has built one of the largest corporate education centers in the world. This
'finishing center', with an annual capacity of 15,000, provides engineering
graduates who aspire to be employees with the equivalent of a Bachelor of
Science degree in Computer Science from an American university. Infosys
follows highest standards of corporate governance. No relative of the founders is
eligible to work in Infosys and all the employees including founders are to retire
at the age of 60. Some of the persons occupying key positions in Infosys are: N.
R. Narayan Murthy (Founder, Non Executive Chairman and Chief Mentor),
S. "Kris" Gopalakrishnan (Co-founder, CEO and MD), and S. D. Shibulal
(Co-founder and COO).
Infrastructure Services
Product Engineering
Systems Integration
Alliances:
Alliance partners
BEA Business Objects
FAST FileNet
HP IBM
Informatica Interwoven
Mantas Microsoft
MicroStrategy Netegrity Inc.
Oracle SAP
Siemens Sterling Commerce
Sun Microsystems TIBCO Software Inc.
Wavecom
Industry
Infosys business solutions and services help accelerate innovation, increase
productivity, reduce costs, and optimize asset utilization.
Aerospace and Defense Airlines
Automotive Banking and Capital Markets
Communication Services Consumer Packaged Goods
Discrete Manufacturing Education
Energy Healthcare
High Technology Hospitality and Gaming
Insurance Life Sciences
Logistics and Distribution Manufacturing
Publishing Studios and Networks
Resources Retail
Utilities
Infosys has consistently been honored by customers, industry bodies, media and
other influencers. The following are among the recognitions infosys received over
the past year:
Infosys was ranked among the top 50 most respected companies in the world by
Reputation Institute’s Global Reputation Pulse 2009. Infosys have been voted
the 'Most Admired Indian Company' in The Wall Street Journal Asia 200 for 10
years in a row since 2000. Infosys won Sears Holding Corporation's Partners
in Progress award for the second consecutive year. Infosys also won HDS'
Diamond Award for 'Best Virtualization Strategy' and Platinum Award for
'Best Green Strategy for a Data Center'. Infosys was also listed in the Most
Admired Knowledge Enterprises (MAKE) 2008 study and Forbes' Asian
Fabulous 50 for the fourth consecutive year. infosys were ranked among
'India's Best Companies to Work For - 2009' in a survey by the Great Place to
Work Institute and conferred with the NASSCOM gender inclusivity award. Asset
magazine acclaimed Corporate Governance, acknowledging corporate policies
and practices as amongst the best in the industry.
SOCIAL
Social vision
“We must develop trust with the communities in which we operate to
achieve longevity as a corporation.”
Through the Infosys Foundation, which receives a grant every year from Infosys
(the last year's grant was US$ 3 million) contribute to betterment of healthcare
(hospitals, infrastructure), education (books, scholarships, refurbishment of
infrastructure) and skills.
WIPRO
Achievements of Wipro
• First Indian IT Service Provider to be awarded Gold-Level Status in
Microsoft's Windows Embedded Partner Program.
• World's largest independent R&D Services Provider.
• World's 1st PCMM Level 5 software company.
• World's 1st IT Services Company to use Six Sigma.
• The first to get the BS15000 certification for its Global Command Centre.
• Among the top 3 offshore BP
ITC LIMITED
ITC was incorporated on August 24, 1910 under the name of 'Imperial Tobacco
Company of India Limited'. Its beginnings were humble. A leased office on Radha
Bazar Lane, Kolkata, was the centre of the Company's existence. The Company
celebrated its 16th birthday on August 24, 1926, by purchasing the plot of land
situated at 37, Chowringhee, (now renamed J.L. Nehru Road) Kolkata, for the sum
of Rs 310,000. This decision of the Company was historic in more ways than one. It
was to mark the beginning of a long and eventful journey into India's future. The
Company's headquarter building, 'Virginia House', which came up on that plot of
land two years later, would go on to become one of Kolkata's most venerated
landmarks. The Company's ownership progressively Indianised, and the name of the
Company was changed to I.T.C. Limited in 1974. In recognition of the Company's
multi-business portfolio encompassing a wide range of businesses - Cigarettes &
Tobacco, Hotels, Information Technology, Packaging, Paperboards & Specialty
Papers, Agri-Exports, Foods, Lifestyle Retailing and Greeting Gifting & Stationery -
the full stops in the Company's name were removed effective September 18, 2001.
The Company now stands rechristened 'ITC Limited'. Now a turnover of over US $
5 billion and a market capitalisation of over US $ 18 billion. Total Shareholder
Returns, measured in terms of increase in market capitalisation and dividends, grew
at a compound rate of over 24% per annum over the last 5 years. The new FMCG
businesses support the competitiveness, technology upgradation and market reach
of over 170 Small and Medium Enterprises (SMEs). ITC Group provides direct
employment to more than 26,000 people. (On july 2009)
ITC's Triple Bottom Line philosophy of every business contributing to the nation's
economic, environmental and social capital
ITC has been rated among the World's Best Big Companies, Asia's 'Fab 50' and the
World's Most Reputable Companies by Forbes magazine, among India's Most
Respected Companies by Business World and among India's Most Valuable
Companies by Business Today.
VISION-
Sustain ITC's position as one of India's most valuable corporations through world
class performance, creating growing value for the Indian economy and the
Company’s stakeholders
MISSION-
To enhance the wealth generating capability of the enterprise in a globalising
environment, delivering superior and sustainable stakeholder value
Cigarettes:
ITC is the market leader in cigarettes in India. With its wide range of invaluable
brands, it has a leadership position in every segment of the market. It's highly
popular portfolio of brands includes Insignia, India Kings, Classic, Gold Flake, Silk
Cut, Navy Cut, Scissors, Capstan, Berkeley, Bristol and Flake.
The Company has been able to build on its leadership position because of its single
minded focus on value creation for the consumer through significant investments
in product design, innovation, manufacturing technology, quality, marketing and
distribution.
ITC's pursuit of international competitiveness is reflected in its initiatives in the
overseas markets. In the extremely competitive US market, ITC offers high-quality,
value-priced cigarettes and Roll-your-own solutions. In West Asia, ITC has become
a key player in the GCC markets through growing volumes of its brands.
ITC's cigarettes are produced in its state-of-the-art factories at Bengaluru, Munger,
Saharanpur and Kolkata. These factories are known for their high levels of quality,
contemporary technology and work environment
Awards
ITC's Cigarettes business has been winning numerous awards for its quality,
environmental management systems and product excellence:
• 'Best Manufacturer of Cigarettes' for the year 2008 & 2007 and Best Exporter
of Cigarettes for 2008 by the Tobacco Board based on previous three years'
performance.
• Occupational Health and Safety Award 2007 for Excellence in Safety
Management to the Bengaluru, Saharanpur and Kolkata factories from the
Royal Society for Prevention of Accidents (ROSPA), U.K.
• 5 Star Health and Safety Rating in 2007 from the British Safety Council to the
Bengaluru, Munger, Kolkata and Saharanpur factories and the "Sword of
Honour" for Bengaluru & Saharanpur factories in 2006.
• Greentech Gold Award for excellence in Safety Management for the year
2007 to the Bengaluru, Kolkata and Saharanpur cigarette factories for the
high level of performance that the units have achieved in Environment Health
and Safety (EHS). Saharanpur along with Kolkata and Munger factories were
honoured with the Gold award and the Bengaluru Factory with the Platinum
Award in 2006.
The packaged foods business is an ideal avenue to leverage ITC's proven strengths
in the areas of hospitality and branded cuisine, contemporary packaging and
sourcing of agricultural commodities. ITC's world famous restaurants like the
Bukhara and the Dum Pukht, nurtured by the Company's Hotels business,
demonstrate that ITC has a deep understanding of the Indian palate and the
expertise required to translate this knowledge into delightful dining experiences for
the consumer. ITC has stood for quality products for over 98 years to the Indian
consumer and several of its brands are today internationally benchmarked for
quality.
The Foods business is today represented in 4 categories in the market. These are:
Ready To Eat Foods Staples
Confectionery Snack Foods
In order to assure consumers of the highest standards of food safety and hygiene,
ITC is engaged in assisting outsourced manufacturers in implementing world-class
hygiene standards through HACCP certification. The unwavering commitment to
internationally benchmarked quality standards enabled ITC to rapidly gain market It
began in August 2001 with the introduction of 'Kitchens of India' ready-to-eat
Indian gourmet dishes. In 2002, ITC entered the confectionery and staples segments
with the launch of the brands mint-o and Candyman confectionery and Aashirvaad
atta (wheat flour). 2003 witnessed the introduction of Sunfeast as the Company
entered the biscuits segment. ITC's entered the fast growing branded snacks
category with Bingo! in 2007. In just seven years, the Foods business has grown to
a significant size with over 200 differentiated products under six distinctive brands,
with an enviable distribution reach, a rapidly growing market share and a solid
market standing.
Technico:
Technico Pty Limited, Australia (‘Technico’) is an agri-biotechnology company
specializing in rapid seed potato production. Technico has developed the
proprietary technology, which involves the use of pathogen-tested tissue culture and
processes that enable the rapid multiplication of seed potatoes from pathogen-tested
plants in controlled environment. This ‘enabling technology’, which can be applied to
all potato varieties, significantly reduces the number of years it takes to produce
commercial quantities of quality seed potatoes and also shortens the time required
for introduction of new varieties.
Technico has structured its business operations in India, China, Canada and USA
throughsubsidiaries.
Personal Care:
ITC forayed into the Personal Care business in July 2005. In the short period since
its entry, ITC has already launched an array of brands, each of which offers a unique
and superior value proposition to discerning consumers. Anchored on extensive
consumer research and product development, ITC's personal care portfolio brings
world-class products with clearly differentiated benefits to quality-seeking
consumers.
ITC introduced Essenza Di Wills, an exclusive range of fine fragrances and bath &
body care products for men and women in July 2005. Inizio, the signature range
under Essenza Di Wills provides a comprehensive grooming regimen with distinct
lines for men (Inizio Homme) and women (Inizio Femme). Continuing with its
tradition of bringing world class products to Indian consumers the Company
launched 'Fiama Di Wills', a premium range of Shampoos, Shower Gels and Soaps
in September, October and December 2007 respectively. The Company also
launched the 'Superia' range of Soaps and Shampoos in the mass-market segment
at select markets in October 2007 and Vivel De Wills & Vivel range of soaps in
February and Vivel range of shampoos in June 2008.ITC's state-of-the-art
manufacturing facility meets stringent requirements of hygiene and benchmarked
manufacturing practices. Contemporary technology and the latest manufacturing
processes have combined to produce distinctly superior products which rank high on
quality and consumer appeal
ITC also entered the Lifestyle Retailing business with the Wills Sport range of
international quality relaxed wear for men and women in 2000. The Wills Lifestyle
chain of exclusive stores later expanded its range to include Wills Classic formal
wear (2002) and Wills Clublife evening wear (2003). ITC also initiated a foray into
the popular segment with its men's wear brand, John Players, in 2002. In 2006,
Wills Lifestyle became title partner of the country's most premier fashion event -
Wills Lifestyle India Fashion Week - that has gained recognition from buyers and
retailers as the single largest B-2-B platform for the Fashion Design industry. To
mark the occasion, ITC launched a special 'Celebration Series', taking the event
forward to consumers. In 2007, the Company introduced 'Miss Players'- a fashion
brand in the popular segment for the young woman
Agarbattis:
ITC's foray into the marketing of Agarbattis (incense sticks) in 2003 marked the
manifestation of its partnership with the cottage sector. This business leverages the
core strengths of ITC in nation-wide distribution and marketing, brand building,
supply chain management, manufacture of high quality paperboards and the
creation of innovative packaging solutions to offer Indian consumers high quality
Agarbattis. With its participation in the business, ITC aims to enhance the
competitiveness of the small and medium scale sectors through its complementary
R&D based product development and strengths in trade marketing and distribution.
ITC's popular agarbattis brands include Spriha and Mangaldeep across a range of
fragrances like Rose, Jasmine, Bouquet, Sandalwood, Madhur, Sambrani and
Nagchampa.
Mangaldeep agarbattis are manufactured by small scale and cottage units, providing
livelihood opportunities for more than 8500 people. Six out of 11 Mangaldeep
Agarbatti manufacturing units are ISO 9000 certified. Mangaldeep ASHA
(Assistance in Social Habilitation through Agarbattis) is an ITC initiative to improve
the quality of raw agarbatti production and provide better value realization for women
rollers. Under the project, ITC has extended support to NGOs in states and like
Bihar, Tripura, Tamil Nadu, who are setting up agarbatti units, training village women
in rolling agarbattis and employing them in these units.
Now ITC planning to enter in perfumes candle
Safety matches:
ITC's philosophy of contributing to enhancing the competitiveness of the entire value
chain found yet another expression in the Safety Matches initiative. ITC now
markets popular safety matches brands like iKno, Mangaldeep, Aim, Aim Mega
and Aim Metro. With differentiated product features and innovative value
additions, these brands effectively address the needs of different consumer
segments. The Aim brand is the largest selling brand of Safety Matches in India.
ITC also exports regular and premium safety matches brands to markets such as
Middle East, Africa and the USA. The successful acquisition of Wimco Ltd. by
Russell Credit Ltd.,
Hotels:
ITC Welcomgroup, India’s premier chain of luxury hotels was launched on October
18, 1975, with the opening of its first hotel - Chola Sheraton in Chennai. Since then
the ITC-Welcomgroup brand has become synonymous with Indian hospitality. With
over 100 hotels in more than 80 destinations, ITC-Welcomgroup has set new
standards of excellence in the hotel industry in Accommodation, Cuisine,
Environment and Guest Safety.
A leader in the premium hospitality segment, ITC-Welcomgroup Hotels have had the
privilege of hosting world leaders, Heads of State and discerning guests from across
the world and within.
As one of India’s most dynamic hospitality chains, ITC-Welcomgroup has set
standards for excellence in the hotel industry by pioneering the concept of branded
accommodation. The chain has developed three brands of accommodation ITC
One', 'Towers' and the 'Executive Club' to differentiate between the needs of
various travelers and provide high levels of service
ITC-Welcomgroup has strategically customized its hotels and appropriately
categorized them to fulfill the service and budgetary needs of travellers. With its
exclusive strategic tie up with Starwood for its top of the line premium brand the
'Luxury Collection', the group is strengthening its international marketing stance.
ITC-Welcomgroup was also instrumental in bringing the 'Sheraton' brand to India,
with which it enjoyed a three-decade exclusive partnership.
Maharaja Heritage Resorts Limited, where ITC Limited has an ownership interest
of 50% is a joint venture with Marudhar Hotels Private Limited. The joint venture
company currently operates across India under the "WelcomHeritage" brand.
Agri Business:
ITC set up the Agri Business Division for export of agri-commodities. The Division
is today one of India's largest exporters. ITC's unique and now widely acknowledged
e-Choupal initiative began in 2000 with soya farmers in Madhya Pradesh. Now it
extends to 10 states covering over 4 million farmers. ITC's first rural mall,
christened 'Choupal Saagar' was inaugurated in August 2004 at Sehore. On the
rural retail front, 24 'Choupal Saagars' are now operatonal in the 3 states of Madhya
Pradesh, Maharashtra and Uttar Pradesh.
One of the largest exporters of agri products from the country, ITC sources the finest
of Indian Feed Ingredients, Food Grains, Edible Nuts, Marine Products, Processed
Fruits, Coffee & Spices.
ITC's Agri Business Division is the country's second largest exporter of agri-products
with exports of over Rs. 1000 Crores (Rs. 10 billion). Its domestic sales of agri-
products are in excess of Rs. 1500 Crores (Rs. 15 billion). It currently focuses on
exports and domestic trading of:
ITC continues to blend its core capabilities to market a growing range of education
and stationery products. These capabilities include,
a. Manufacturer of India’s first Ozone treated environment friendly Elemental
Chlorine Free (ECF) pulp, paper and paperboard.
c. Brand Building & Trade Marketing & Distribution strengths resident in its
FMCG Business.
ITC forayed into the Greeting, Gifting and Stationery products business with the
launch of Expressions range of greeting cards in 2000. A line of premium range of
notebooks under brand “Paperkraft” was launched in 2002. To augment its offering
and to reach a wider student population, the popular range of notebooks was
launched under brand “Classmate” in 2003. “Classmate” over the years has
grown to become India’s largest notebook brand and has also increased its
portfolio to occupy a greater share of the school bag. Years 2007- 2009 saw the
launch of Children Books, Slam Books, Geometry Boxes, Pens and Pencils under
the “Classmate” brand. In 2008, ITC repositioned the business as the Education
and Stationery Products Business and launched India's first environment friendly
premium business paper under the “Paperkraft” Brand. “Paperkraft” offers a
diverse portfolio in the premium executive stationery and office consumables
segment. Paperkraft entered new categories in the office consumable segment with
the launch of Textliners, Permanent Ink Markers and White Board Markers in 2009.
Now ITC step in to pen market.
ITC InfoTech:
ITC spun off its information technology business into a wholly owned subsidiary, ITC
Infotech India Limited,in 2000 to more aggressively pursue emerging opportunities
in this area. Today ITC Infotech is one of India’s fastest growing global IT and IT-
enabled services companies and has established itself as a key player in offshore
outsourcing, providing outsourced IT solutions and services to leading global
customers across key focus verticals - Manufacturing, Media & Entertainment
• Folding Box Boards: Cyber XLPac, Cyber Cypak, Cyber Propac, Cyber XL
Premium, Pearl XL Pac
• Solid Bleached Sulphate Boards: Safire Graphik, Art Maestro, Carte Persona
Modified Solid Bleached Sulphate Boards: Carte Lumina, Safire XL Pac
• Poly coated boards: Indobev, Indobarr
• Recycled boards: Ecoviron, Fusion
• Fine Papers: ECF AlfaZap, Alfa Plus, Hi Brite, Paperkraft
Each of the units specialises in a range of products. Together, these units produce
more than 500000 TPA of paper and paperboards that meet stringent quality
requirements across the world. All four manufacturing units are ISO 9001, ISO
14001 and OHSAS 18001 certified and meet strict Environment, Health and Safety
norms.
The unit in Bhadrachalam is India’s largest integrated pulping and paperboard
manufacturing unit. It boasts of equipment supplied by internationally renowned
suppliers for pulping processes, paper machines, web detection & inspection
systems, and finishing & packing lines. Currently the unit produces high-end virgin
and recycled boards for packaging and graphic applications, as well as fine printing
papers With the commissioning of a new wood free paper machine in May 2008, ITC
has made its entry into the writing, printing and copier papers segment. The
Bhadrachalam unit manufactures and uses pulp made from light ECF technology
using Ozone. The use of ECF technology significantly reduces the load of toxins in
the effluent discharged, and helps customers get a brighter, stronger product that is
also environmentally responsible
Packaging:
GLOBAL HONOUR
• ITC is the first from India and among the first 10 companies in the world to
publish its Sustainability Report in compliance (at the highest A+ level)
with the latest G3 guidelines
• ITC is the first Indian company and the second in the world to win the
prestigious Development Gateway Award. It won the $100,000 Award for
the year 2005 for its trailblazing ITC e-Choupal initiative
• Annual FICCI Outstanding Vision Corporate Triple Impact Award in 2007
The origins of Mahindra Group can be traced back to October 2, 1945 when
Mahindra brothers J.C. Mahindra & K.C. Mahindra joined hands with Ghulam
Mohammad, and Mahindra & Mohammad was set up as a franchise for assembling
jeeps from Willys, USA. After India's independence in 1947, Mahindra & Mohammad
changed its name to Mahindra & Mahindra. Ghulam Mohammad migrated to
Pakistan post-partition and became the first Finance Minister of Pakistan. Since
then, Mahindra Group has gone from strength to strength and today it has evolved
into a giant group.
The US$ 6.3 billion Mahindra Group is among the top 10 industrial houses in India.
Mahindra & Mahindra is the only Indian company among the top three tractor
manufacturers in the world. Mahindra's Farm Equipment Sector has recently won the
Japan Quality Medal, the only tractor company worldwide to be bestowed this
honour. It also holds the distinction of being the only tractor company worldwide to
win the Deming Prize. Mahindra is the market leader in multi-utility vehicles in India.
It made a milestone entry into the passenger car segment with Logan. Mahindra
is the only Indian company among the top tractor brands in the world and has made
an entry in two wheeler segment.
The Group has a leading presence in key sectors of the Indian economy, including
the financial services, trade and logistics, automotive components, information
technology,infrastructure development and After-Market.
With over 62 years of manufacturing experience, the Mahindra Group has built a
strong base in technology, engineering, marketing and distribution which are key to
its evolution as a customer-centric organization. The Group employs over 70,000
people and has several state-of-the-art facilities in India and overseas.
The Mahindra Group has ambitious global aspirations and has a presence on five
continents. Mahindra products are today available on every continent except
Antarctica. M&M has one tractor manufacturing plant in China, three assembly
plants in the United States and one at Brisbane, Australia. It has made strategic
acquisitions across the globe including Stokes Forgings (UK), Jeco Holding AG
(Germany) and Schoneweiss & Co GmbH (Germany). Its global subsidiaries include
Mahindra Europe Srl. based in Italy, Mahindra USA Inc. and Mahindra South Africa.
M&M has entered into partnerships with international companies like Renault SA,
France, and International Truck and Engine Corporation, USA. Forbes has ranked
the Mahindra Group in its Top 200 list of the World's Most Reputable Companies
and in the Top 10 list of Most Reputable Indian companies. Mahindra has recently
been honoured with the Bombay Chamber Good Corporate Citizen Award for 2006-
07.
BusinessMahindraGroup:
Farm Equipment Sector: Mahindra is the largest producer of tractors in India and
is among the top five tractor brands in the world. It has its own state-of-the-art plants
in India, USA, China and Australia, and capacity to produce 1,50,000 tractors a year.
Mahindra Gujarat Tractor Mahindra Agribusiness
Mahindra Powerol Mahindra USA
Mahindra Australia Mahindra china tractor
Trade & Financial Services: Mahindra Intertrade Limited and its subsidiaries have
specialized domain knowledge in imports and exports of commodities, domestic
trading, marketing and distribution services. Mahindra Finance is one of the largest
Non Banking Finance Companies in India with an asset base of about Rs. 5000
crores. Mahindra Insurance Brokers offer Life and Non-life Insurance plans to retail
and corporate customers. Mahindra Steel Service Centre is the first steel service
centre in the organised sector in India.
Mahindra & Mahindra Financial Services Ltd (Mahindra Finance)
Mahindra Insurance Brokers Ltd.
Mahindra Rural Housing Finance Ltd (MRHFL)
• Mahindra & Mahindra made the first indigenous Jeep in the country in 1949.
• On August 24, 2009, Economic Times announced the Lifetime Achievement
Award 2008-09 for our Chairman, Mr. Keshub Mahindra. The award has
been bestowed on his for ‘decades of service to Corporate India.
• Mahindra’s Automotive Sector has won the all India award for export
excellence instituted by the Engineering Export Promotion Council. The
Automotive Sector has been crowned the Star Performer for 2007-08 on
the basis of its growth in exports over previous years
• Mahindra &mahindra ltd. has featured in Forbes’ Asian Fab 50 list.
• Fourth largest tractor company in the world.
• Largest manufacturer of tractors in India.
• Largest manufacturer of MUVs, offering over 20 models.
• The gross revenues and other income for half year ended sept 09 grew by
5.2% to 16150.31 crores
Reliance Anil Dhirubhai Ambani Group (Reliance ADAG) ranks among India's top
three private sector business houses. The group has a market capitalization of US$
22 billion, net assets in excess of US$ 7 billion, and net worth to the tune of US$ 6
billion. Reliance Anil Dhirubhai Ambani Group has a customer base of over 50
million, the largest in India, and a shareholder base of over 8 million, among the
largest in the world. R-ADAG has a business presence that is spread over 4,500
towns and 300,000 villages in India, and 5 continents across the world.
Reliance Anil Dhirubhai Ambani Group came into existence when the business
empire of the Reliance Group founded by Dhirubhai Ambani was split between his
two sons, Mukesh and Anil. Mukesh Ambani, the elder brother, retained Reliance
Industries Limited (RIL), the flagship company of the Reliance Group. The part of the
empire that was inherited by the younger brother Anil Ambani was christened as
Reliance Anil Dhirubhai Ambani Group. Hence, one can say that the founder of
Reliance ADAG was Dhirubhai Ambani. The interests of the Reliance Anil Dhirubhai
Ambani span communications, financial services, generation, transmission and
distribution of power, infrastructure and entertainment.
Reliance's BIG DTH platform is being launched by publically held group company -
Reliance Communications (RComm Ltd.). Investors - largely the public can gain or
losses depending on the success of the DTH venture.
However, all 20 Reliance TV channels are being launched under privately held
companies - Reliance Big TV Entertainment Pvt. Ltd and Reliance Big TV News Pvt.
Ltd. Both these companies are held by private company - Reliance Entertainment
Pvt Ltd. which has already been valued at Rs 13,035 Crore. It would therefore not be
unreasonable to expect 2 new large public issues from ADAG-Reliance, about a
year after the channels are launched.
Reliance Anil Dhirubhai Ambani Group (ADAG) will invest a whopping sum of Rs
40,000 crore in power sector, cement industry, cargo handling airport and
technical institute in Madhya Pradesh.
Reliance Capital: Reliance Capital is one of India's leading private sector financial
services companies. Reliance Capital deals in asset management and mutual
funds, life and general insurance, private equity and proprietary investments, stock
broking and other activities in financial services.
Reliance Media & Entertainment: Reliance Media & Entertainment has interest in
Movies, Music, Sports, Gaming, Internet & mobile portals, Digital cinema, IPTV, DTH
and Mobile TV. In 2005, Reliance ADA Group acquired Adlabs Films Limited, one
of the largest entertainment companies in India, which has interests in film
processing, production, exhibition & digital cinema. Reliance Entertainment has also
forayed into the FM Radio business through BIG 92.7 FM.
Reliance Health: Reliance Health aims at providing integrated health services and
plans to venture into diversified fields like Insurance Administration, Health care
Delivery and Integrated Health, Health Informatics and Information Management and
Consumer Health.
Reliance Industries
Starting as a small textile company, Reliance has in its journney crossed several
milestones to become a Fortune 500 company in less than 3 decades.
It was founded by the Indian industrialist Dhirubhai Ambani Ambani has been a
pioneer in introducing financial instruments like fully convertible debentures to the
Indian stock markets. Ambani was one of the first entrepreneurs to draw retail
investors to the stock markets. Critics allege that the rise of Reliance Industries to
the top slot in terms of market capitalization is largely due to Dhirubhai's ability to
manipulate the levers of a controlled economy to his advantage. Though the
company's oil-related operations form the core of its business, it has diversified its
operations in recent years. After severe differences between the founder's two sons,
Mukesh Ambani and Anil Ambani, the group was divided between them in 2006. In
September 2008, Reliance Industries was the only Indian firm featured in the
Forbes's list of "world's 100 most respected companies". Dhirubhai led the evolution
as a global leader in the materials and energy value chain businesses. Today,
Reliance Group's activities range from exploration and production of oil and gas,
petroleum refining and marketing, petrochemicals (polyester, fibre intermediates,
plastics and chemicals) to textiles and retail. Reliance enjoys global leadership in its
businesses. It is the largest polyester yarn and fibre producer in the world and
among the top five to ten producers in the world in major petrochemical products.
Presently, Reliance Group has more than 35,000 employees on its rolls and exports
products in excess of US$ 16 billion to more than 110 countries in the world. RIL
joins the league of global deepwater oil and gas operators - RIL commenced
production of hydrocarbons in its KGD6 block in the Krishna Godavari basin with the
production of sweet crude of 420 API. The production of oil in KG-D6 was
commissioned in just over two years of its discovery, making it the world’s fastest
green-field deepwater oil development project.
Now Total Assets crossed Rs. 200,000 crore mark (Rs. 245,706 crore, US$ 48.44
billion), Networth crossed Rs. 100,000 crore mark (Rs. 126,373 crore, US$ 24.92
billion), unparalleled in the Indian Private sector. RIL declares Dividend of 130%.
Payout of Rs 1,897 Crore, highest in the Indian Private Sector.
Petroleum Refining and Marketing: Reliance operates the third largest refinery in
the world at any single location, with a capacity of 30 million tons per year of
crude throughput, at Jamnagar, Gujarat. Reliance is in the process of doubling the
petroleum refinery at Jamnagar, which will make it the largest petroleum refinery in
the world. The products rolled out from Reliance refinery include: LPG, Propylene,
Naptha, Reformate, Gasoline, TAME, Jet / Aviation Turbine Fuel / Superior
Kerosene Oil, High Speed Diesel, Sulphur, and Petroleum Coke.
Textiles: Reliance textile products are sold under the brand names of Only Vimal,
Harmony, Reance, RueRel and V2 (pre-cut, pre-packed products). Reliance's
Naroda Textile Complex, one of India's largest and modern textile complexes,
produces about 25 million metres of fabric both for domestic and international
markets.
Retail: Reliance has recently entered the retail market and is aggressively working
on introducing a pan-India network of retail outlets in multiple formats.
Major Associates:
A
REPORT ON
“aanad g. mahindra”
Submitted in partial fulfillment for
The Award of degree of
Master of Business Administration