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Joseph Bahnam
197 8
th
Street, #229 Flagship Wharf Charlestown, MA 02129617.823.8090 // josephbahnam@gmail.com
Summary
Articulate, senior executive with proven success in formulating and implementinginternational business development service/sales models, driving key marketingprograms and solidifying client partnerships. Creative strategic thinker identifyingopportunities for process improvements and marketing initiatives collaboratingwith senior management across the organization to solve problems, buildrelationships, and maximize operating and revenue target results for the firm.Key Competencies:
Business analysis & strategy
Client relations/satisfaction
Organizational mission & PR
Communication salesstrategies
Sales & BusinessDevelopment
Organization TCO initiativesand alignments
KPI Performance Measurement
Vendor Sourcing andIntegration
Operational planimplementation
Experience
Bahnam Coaching & Consulting Nov 08 – present
Providing leadership to guide senior management responsible for specific strategic initiatives, organizational restructuring or engagements focusing onservice quality improvements, cost efficiency and customer satisfaction.
 
President
Launched consulting firm to assist small businesses to remain solvent as a directresult of the economic collapse in 2008.
Concentration overview of IT vendor landscapes focusing on niche marketsegmentation and profitability sustenance.
Functional outsourcing, training programs and TQM.GSX Groupware Solutions, Inc. Oct 07 – Nov 08
IBM & RIM partner – Swiss based world leader provider of software solutions that  proactively monitor messaging servers from a single user interface, headquartered in Zurich.
Director of the Americas, Sales and Business Development
Served as senior management team member charged with development,communication, and implementation of business and operating plans.
Led strategic business and marketing operations for the North America divisionfor a global software firm totaling $12M in annual sales.
Closed over $1M in new sales for the firm in 2008, resulting in a 10% growth.
Established a 95% renewal rate in 2008 translating to $300+k in sales.
Managed strategic accounts including; Blue Cross Blue Shield, Canon, OntarioTeacher’s Pension Plan, and Houghton Mifflin.
Formulated new US channels with key new premier resellers (i.e. IBM, RIM).
Led enterprise software asset management to define licensing workflow,recommended a governance strategy, and prepared business cases and costbenefit analyses to executive board in Switzerland.
Develop and distribute reporting models, key performance indicators (KPI), andcritical metrics for significant spending and revenue categories.
Directly responsible for GSX’s organizational brand and value proposition in theUnites States and North America by developing and implementing theorganization’s vision, mission, operating principles, and key initiatives.
 
Joseph Bahnam
197 8
th
Street, #229 Flagship Wharf Charlestown, MA 02129617.823.8090 // josephbahnam@gmail.com
Experience(cont’d.)
XOsoft Inc. Jun 05 – Sep 07
Provider of ‘high availability’ disaster recovery software solutions – ensuring critical business systems, applications and data are available in real time, even inthe face of planned and unplanned outages. Acquired by Computer Associates,Inc. in 2007.
Manager of Regional Accounts
(includes; Western Europe, Middle East and West Coast U.S.)
Directed and trained a team responsible for all targeted regional client pricing andregional expansion by procurement of strategic partners.
Growth and development of securing new customized solutions for regionalterritories. Collaborative interaction with existing and new customers byunderstanding respective business models and architecting subsequent customizedsolutions for each customer.
Evaluated business plans and contract proposals as a business partner andensured profitability, availability of resources, protection of corporate assets, andlimitation of liability to customers.
Developed corporate business plans and strategies as part of the senior management team.
Increased revenues through activity based costing (ABC) and preserved revenuestream.Insulated Solutions, Inc. May 01 – Jun 05
Transportation management solutions provider 
Sales & Business Development Manager 
Evaluated potential purchases of competitors through financial analyses andphysical review of inventory and financial statements at competitor locations.
Developed the company’s first pipeline of prospects after initial product launch.
85% success rate of accomplished sales closings within 6 months or less.
Developed and collaborated with technical engineering team to design technicalspecifications and launch new product.Activeworlds, Inc. Aug 00 – May 01
Venture-funded developer of 3D software for online ecommerce websites.
Sales & Business Development Manager 
Constructed sales plans, weekly forecasts, implementation timelines, ROIcalculators for clients and prospects, and all client proposals. Achieved 110% of goal in 2000.
Partnered with the CFO to establish corporate strategic plans and objectives,resulting in the creation of 10 new strategic partnerships.
Other ProfessionalExperience
Sales Lead Development – Market One Associates, Inc. Sep 98 – Aug 00Project Manager – Noranda Property Development, Inc. Jul 96 – Sep 98Senior Global Cash Manager – Mellon Bank Aug 92 – Jul 96
Education
Master’s of Science in Business, Boston University Sep 94BS, Interdisciplinary Studies, Boston University Sep 91
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