Professional Documents
Culture Documents
Check the competencies that the trainee/s may acquire after the internship program.
I. TECHNICAL COMPETENCIES
______Language proficiency
______Business communication skills
______Telephone etiquette
______Filing and documentation skills
______Information and communication technologies know-how
A. Airline Operations and Management
______Baggage handling skills
______Passenger handling skills
______Check-in procedures
______Immigration procedures
______Flight confirmation and reconfirmation
B. GSA/Ticket Offices
______Basic reservation (familiarization of CRS/GDS)
______Flight confirmation and reconfirmation
______Airline ticket issuance familiarization
______Sales and marketing skills
______Product knowledge
C. Travel Agency/Travel Management Company
______Itinerary planning
______Tour packaging and pricing
______Basic reservation (familiarization of CRS/GDS)
______Flight confirmation and reconfirmation
______Airline ticket issuance familiarization
______Sales and marketing skills
______Product knowledge
______Travel documentation
______Post tour analysis
______Product presentation skills
D. Events
COMMENTS/SUGGESTIONS:
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Completed by:
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Signature over printed name
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Designation