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8TG Mutual Performance Reviews

8TG Mutual Performance Reviews

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8TG Mutual Performance Reviews
8TG Mutual Performance Reviews

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06/30/2014

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Training Busy Staff to Succeed with Volunteers:
TThhee 5555--MMiinnuuttee TTrraaiinniinngg SSeerriieess 
Trainer
s Guide for Presenting
 
 Mutual Performance Reviews 
Betty Stallings
Copyright © 2007 Betty Stallings Enerize Inc. PowerPoint® Slides
To open the attached PowerPoint slides, double-click the thumbtack icon below.
 
Training Busy Staff to Succeed with Volunteers: The 55-Minute Training Series
 ____________________________________________________________________________________
Mutual Performance Reviews
 
© 2007 Betty Stallings
·
 
Energize, Inc.
 
 Mutual Performance Reviews
Table of Contents
Trainer
s Guide for Presenting the Mutual Performance Reviews Module
Introduction to Interviewing...............................................................................................................G-1 Learning Objectives............................................................................................................................G-2 General Notes to Trainer....................................................................................................................G-2 Presentation Overview........................................................................................................................G-3 Presentation Script, with Keys to Slides/Handouts, Timing................................................................G-4
Thumbnail
 View of Slides.................................................................................................................G-9 Suggestions for Expanded Activities.................................................................................................G-11 Suggested Resources........................................................................................................................G-12
Participant Handouts
4 Key Concepts of Mutual Performance Reviews................................................................................H-1 Mutual Performance Reviews..............................................................................................................H-2 Benefits of Mutual Performance Reviews............................................................................................H-3 Mutual Performance Review Process...................................................................................................H-4 Volunteer Self-Assessment Form.......................................................................................................H-5 Thoughts on Evaluation Rating Systems for Supervisors of Volunteers..............................................H-6 Low Volunteer Productivity or Morale.................................................................................................H-7 Participant Evaluation Form...............................................................................................................H-8
 
Training Busy Staff to Succeed with Volunteers: The 55-Minute Training Series
 ____________________________________________________________________________________
G-
1
 
Mutual Performance Reviews
 
© 2007 Betty Stallings
·
 
Energize, Inc.
 
Trainer
s Guide for Presenting the
 Mutual Performance Reviews
 
Module Introduction to Mutual Performance Reviews
Suggesting that an organization initiate performance reviews of volunteers is frequently met with tremendous resistance. You may hear responses such as:
·
 
We're getting too formal.
 
·
 
Volunteers will be scared off.
 
·
 
We don't have the time or skills to perform such reviews.
 
·
 
How could we ever initiate this with our current volunteers?
 A growing number of volunteer program leaders are countering these perceptions, choosing instead to see performance review as a reflection of the importance of volunteers in an organization. It is a mutual way to express appreciation, identify problems and needs, determine the volunteer's future involvement in the organization, and hold the volunteer and the organization accountable for their commitment to one another. Increasing numbers of volunteers are seeking to develop and enhance their skills through volunteering and welcome opportunities to receive constructive feedback and evaluation of their work. Organizations that attempt to maximize volunteer participation see a mutual assessment as a time to look at what additional support the organization needs to offer volunteers to ensure success. Prior to establishing formal performance assessment procedures for volunteers, the organization's staff should be evaluated in a similar process. Initiating a volunteer performance review system should be gradual and sensitive to the concerns and issues of existing staff and volunteers. Often, the development of a self-assessment tool is the first step toward having volunteers begin to take a critical look at their accomplishments. Stressing the mutuality of the experience may be most poignantly noted by remembering that volunteers constantly "fire" organizations when they are not satisfied. Both the organization and the volunteer will have concrete information to use to evaluate the success of this partnership if they have clear success measures for each volunteer position, as well as the support and training for the volunteer by the organization.
Learning Objectives
·
 
The primary purpose of this module is to introduce or enhance an organization's mutual reviews of volunteer performance.

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