Life And Contributions
Feigenbaum was the first to define a systems engineering approachto quality. Feigenbaum’s concept of total quality control, knowntoday as total quality management (TQM), combines managementmethods and economic theory with organizational principles.
He began his career with General Electric (GE) in 1937 as anapprentice toolmaker and management intern.
He entered Union College in Schenectady, NY, in 1938 to studyengineering.
When he graduated in 1942, he joined GE as a full-time designengineer. Later in 1943, he was named manager of quality controlfor the Schenectady Works plant in New York.