a total quality management program for BJB Manufacturing Company by writing a 700-to 1,050-word paper in which you develop a quality management approach for BJB. Address the following: ·
Determine what needs the stakeholders may have for BJB’s products.
· Analyze the product and needs of BJB, and then select the quality management approach that would be the best fit. Explain your rationale. Describe the role of leadership in planning, developing, and implementing a quality process in BJB.
Continue building your proposal for BJB’s Strategic Planning Committee by adding 1,050
-to 1,750-words outlining the strategies for addressing quality management issues and determining an effective means of deploying the quality management initiative. Analyze factors that should be considered when measuring the results of quality initiatives by using the quality initiative the Learning Team selected to be the best fit for BJB. Address the
leadership’s roles in successfully deploying an initiative. Then determine how this approach
would help enhance the accomplishment of the following: * Reduction of the number of product failures * Material and labor costs due to gains in operational efficiencies * Profitability * Customer complaints management * Environmental regulations compliance * Reduction of the number of damage claims and service reliability in the supply chain * Levels of inventory * Inventory damage and shrinkage management * Communications, cooperation, and coordination between all departments within the company improvement
the Theory Matrix available on the student website, which examines the quality theory’s
major concepts, the process of the theory, process-driven and customer-driven quality requirements and an example of a company that has applied that particular theory.
MGT 420 Week 5 BJB Manufacturing Company - Total Quality Management Program