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1 Corporate Flight Attendant News E-Letter Volume 1 Issue 3
 Sheng Tan Kuai Lo! Buon Natal!Geseënde Kersfees en 'n voorspoedige Nuwe Jaar! Pozdrevlyayu s prazdnikom Rozhdestva i s Novim Godo!& Merry Christmas and Happy New Year!
As you can see by the opening words these are greetings from around the world for the holidays. Wondering what countries aresending holiday greetings here let me tell you, Chinese, Italy, South Africa – Afrikaans, Russian, and finely the United States, sogood-bye 2006 and greetings to 2007!Within this newsletter, will be one of the most important readings you will have to help begin with a fresh outlook for 2007. I haveselected two articles that will help remind us of what we are truly here for, “SAFETY!”Mr. John Sheehan writes our feature article entitled “The Case for a Flight Attendant -- Ensuring cabin safety is just one benefit of flying with a three-person crew.” Mr. Sheehan is president of Professional Aviation Inc., which assist companies with air transpor-tation analyses and flight departments with safety, management, and training issues.His article appears in the NBAA Safety magazine for October 2006 makes a strong case for the flight attendant community. Hisarticle gives insight to any owner or manager trying to make the decision of having a QUALIFIED Safety Professional (AKA FlightAttendant) on board a business jet these days.The second article featured, is an synopsis from the NTSB of the February 2, 2005, Challenger accidentat TEB Airport. Even though many of the findings in this synopsis proteins to the operator and pilots fly-ing the plane, there is a section on the “Cabin Hostess” you will find to be very interesting. Please enjoythis wonderful holiday!
Daniel C. Slapo
 
Corporate Flight Attendant News E-Letter 
is a bi-monthly newsletter. Our mission is toinform our loyal readers on today’s issues that shape the corporate flight attendant. Cus-tomer satisfaction is our focus in our ongoing quest to exceed the goals for market, profes-sional and personal growth. Each electronic publication is free to corporate flight atten-dants and aviation personnel throughout the world. Please direct all editorial commentsand membership requests to Flight-Attendant-News@hotmail.com.
 
Inside this issue:
Time Game
10
NTSB SynopsisFebruary 2, 2005
4
FAA Advisory onComputer Batteries
3
The Case for AFlight Attendant
2
Holiday Greetings
1
DECEMBER 2006VOLUME 1, ISSUE 3
Dates to think about!
18th Annual International Women in Aviation ConferenceFebruary 15-17, 2007Disney's Coronado Springs Resort, Lake Buena Vista, FLFor more info go to http://www.wai.org
NBAA 12th Annual Flight Attendants ConferenceJune 29-30, 2007,Sheraton San Diego Hotel and Marina, San Diego, CANBAA Flight Attendant Scholarship Program March 2007For more info go to http://www.nbaa.org
   A  n  s   w  e  r  s  1  )   A    m  e  l  i  a   E  a  r  h  a  r  t  2  )   H  o   w  a  r   d   H  u  g  h  e  s
Aviation history began, December 17, 1903 at 10:35 A.M.
Things to Ask!
Who was the first woman to fly solo from Hawaii toCalifornia on January 11-12 1935?Who set the trans continental speed record from Burbank,CA to Newark, NJ on January 19, 1937?
 
Things to know!
 
2 Corporate Flight Attendant News E-Letter Volume 1 Issue 3
The Case for a Flight Attendant
Ensuring cabin safety is just one benefit of flying with a three-person crew.
By John J. Sheehan
 Professional flight crews are highly trained to handle normal and abnormal situations involving operation of the aircraft, but theyare not in a good position to attend to passengers in the event of a problem in the cabin. That’s the all-important role of a trained  flight attendant.
Corporate aviation is a very safe way to travel, especially if it is done in a turbojet. In fact, safety is a very strong selling point when making the case for corporate aviation. But there are those rare times when the system fails, when all the linksin the error chain are forged and connected and an incident or accident results. Such occasions prompt us to be introspec-tive, to ask ourselves if the way we manage our flight operations does indeed provide our passengers with the highest levelof safety and care.Most of us would say yes, flight crew qualifications and training, equipment, and operating procedures and limitations pro-tect both the passengers and crew from unsafe events. Corporate aviation's exemplary safety record backs that up, too.But what about those isolated occurrences that potentially could lead to an incident or, at the very least, raise passengers'anxiety level to the point that the reputation of the flight department suffers? The answer is that we should not be experi-encing any isolated occurrences. Blemish-free safety is the only standard to pursue because the trust and confidence of your passengers is
 
the capital that keeps the flight department in business; lose it and the company will explore transporta-tion alternatives.
VALUABLE CARGO
Most flight departments pride themselves on their treatment of passengers-maintaining passenger preference files, greetingand escorting passengers to and from the aircraft, providing a welcome briefing, and conducting satisfaction surveys. But,once the passengers are seated and the pilots retire to the cockpit to produce the magic of flight, the folks in back are prettymuch on their own. From the time of the safety briefing to the door opening at the destination, the passengers enjoy regalisolation; in other words, they are left to fend for themselves. The Federal Aviation Regulations (FAR) require pilots toremain in their seats in the cockpit for the duration of the flight with the exception of "[performing] duties in connectionwith the operation of the aircraft or in connection with physiological needs."What happens if a passenger becomes ill or incapacitated? Who knows what's going on in back in the first place? In'small-cabin aircraft an occasional look back into the cabin will satisfy this requirement, but in large-cabin aircraft it is of-ten difficult to see all seats, especially if the cabin divider is closed. This is particularly hazardous on long flights when passengers are likely to get some sleep or become absorbed in their work.Perhaps more common is the case of overly curious, untrained, or inept passengers finding a means of injuring themselveson cabin equipment items, especially hazards lurking in the galley. Burns, bumps, and pinches are common consequences.Most serious is passengers' ability to create hazards that threaten the entire aircraft. Less serious, but still costly, is the pos-sibility of passenger-related damage to cabin furnishings and equipment.
THE FLIGHT ATTENDANT
Flight attendants have been employed in corporate aviation since the days of Ford Trimotors;however, the rationale for their use often ignores what should be the focus-the safety of the pas-sengers. High-quality service for passengers typically is the motivating factor for using flightattendants; it conveys an image of privilege and status. Fortunately, through the efforts of  NBAA and other service providers, the value of a flight attendant now focuses more on the safetyand welfare of the passenger rather than their service function.
While statistics are not available, informal surveys of operators of large-cabin corporate aircraftindicate that approximately half use flight attendants on at least some flights. Larger companies,especially pharmaceutical and oil companies, appear to use them more than do other communi-ties; family concerns or closely held corporate operations use them less. Not all flight attendants are traditional crewmembers who limit their duties to the cabin and pas-sengers; a number of companies use flight technicians who provide flight attendant functions in addition to assisting thecockpit crew with certain flight duties and providing after-trip maintenance and handling matters.
(Continued on page 5 — Flight Attendant)
Ms. Debra Finke FA
 
3 Corporate Flight Attendant News E-Letter Volume 1 Issue 3
SAFO
Safety Alert for OperatorsU.S. Department SAFO 05008of Transportation DATE: 12/30/05
Federal Aviation
Flight Standards Service
Administration
Washington, DChttp://www.faa.gov/other_visit/aviation_industry/airline_operators/airline_safety/safo
 A SAFO contains important safety information and may include recommended action. SAFO content should be especially valuable toair carriers in meeting their statutory duty to provide service with the highest possible degree of safety in the public interest.
Subject:
Potential for in-flight fires resulting from laptop battery failures.
Background:
This office was alerted of certain batteries contained within particular make and models of portable laptop computersthat could possibly electrically short, overheat, and cause possible smoke and flames. While, according to the identified manufac-turer, there is a remote possibility that the affected batteries could result in smoke and flames, the manufacturer is taking extensiveaction to recall and replace the affected batteries. Users of the subject laptop computers have been advised by the laptop manufac-turer not to use their computers on battery power.
Discussion:
On January 8, 2004, the FAA issued Advisory Circular (AC) 120-80, In-Flight Fires, which discusses the dangers of in-flight fires, with particular emphasis on hidden fires that may not be visible or easily accessed by the crew. The AC provides guid-ance on how to deal with in-flight fires, emphasizing the importance of crewmembers taking immediate and aggressive action inresponse to signs of an in-flight fire while stressing the effectiveness of Halon extinguishing agents. In addition, the AC discusses theimportance of appropriate crewmember training in dealing with hidden fires.Crewmembers, in particular, should be aware that the potential for smoke emission and fire propagation from high-energy batteries,of any kind, could result from internal short-circuit failures. If detected, arresting or suppression techniques should be followed, as prescribed in the AC.
Recommended Action:
Directors of safety, directors of operations, chief pilots, training managers, and crewmembers of passenger-carrying airplanes under Title 14 of the Code of Federal Regulations (14 CFR) parts 91, 121; 125, 129, and 135 should be aware of the potential hazard described in this SAFO and should apply the practices of AC 120-80. Operators are reminded to follow their established procedures in contacting their local FAA Flight Standards District Office or their Certificate Management Office to re- port any incidents of in-flight fires occurring during its operations. Title 14 CFR part 121, section 121.703(a)(2), and part 135, sec-tion 135.415(a)(2), as applicable, address reporting requirements for fires [occurring] during flight not protected by related fire-warning system.AC 120-80, In-Flight Fires, may be found at: http://www.airweb.faa.gov/Regulatory_and_Guidance_Library/rgAdvisoryCircular.nsf/0/ed51f1681e9d8c5e86256e4a00744607/$FILE/AC120-80.pdf Mini Maryland Crab Cakew/ Fresh Lemon Wedge and Cocktail SauceChicken Piccataw/Fresh Lemon and Copped Parsley Butter SauceRosemary Roasted PotatoesWarm Bread Pudding w/Raisins,Pecans, & Bourbon Vanilla-sauce
 
   A  n  s   w  e  r   C
When dining with someone importantand your cell phone rings, you
 
a) Answer it within two rings and keep the call brief. b) Ignore it and pretend someone else’s phone is ringing.c) Apologize and turn the phone on silent mode. The personyou’re with takes priority.d) d) Apologize, step away from the table, and take the call inthe restroom.
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