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Assisted Living Director in Dallas TX Resume Marcela Wentzel

Assisted Living Director in Dallas TX Resume Marcela Wentzel

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Published by MarcelaWentzel
Marcela Wentzel is a creative management professional in all aspects of directing and developing senior housing communities.
Marcela Wentzel is a creative management professional in all aspects of directing and developing senior housing communities.

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Published by: MarcelaWentzel on Jul 24, 2014
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09/09/2014

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Marcela L. Wentzel
9412 Windy Knoll 214-348-2849Dallas, Texas 75243 doctors@prodigy.net A creative management professional in all aspects of directing and developing senior housing communities. As Director, experienced in maintaining high occupancy as well as high customer satisfaction, regulatory compliance and sound finances.
SUMMARY:
Experienced in building lasting relationships resulting in repeat families/customers, tenured staff and a positive community presence, utilizing expertise and capabilities in:
 
Creative Innovation*Community Presence/InvolvementStrategic Planning*Systems Development•Communication Skills *P and L ResponsibilitiesLeadership*Regulatory RelationshipsStaff Retention/Development*Community GoodwillCustomer Relations*Project Management
ACHIEVEMENTS: *
Built a tenured team, developed operational systems for a new assisted living community over the past 12 years. *Maintained 95% occupancy or better with repeat families and referrals due to community reputation. *Utilized concept of universal workers to decrease labor costs and increase staffing flexibility. *Maintained low staff turnover as a result of effective recruitment, training and motivation. *Assisted families with programming and counseling for residents with aging and dementia care issues. *Improved marketing systems and processes resulting in high community visibility and recognition. *Opened a new ALF from construction to fill up.
EXPERIENCE
Signature Senior Living 4/2013-9-2013Summer Ridge Assisted Living and Retirement 2/2000-5/2012Marriott Brighton Gardens12/1994-4/1997
EDUCATION
Ph.D. at UNT Adult Ed/HR Management

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