Communication through exchange of letters is known as correspondence.
We communicate our feelings, thoughts etc. to our friends and relativesthrough letters that may be called personal correspondence.
A Businessman also writes and receives letters in his day to-daytransactions, which may be called business correspondence.
Business correspondence or business letter is a written communicationbetween two parties.
Correspondence plays an important role in our daily life. It is the meansthrough which we exchange our ideas, thoughts and other informationwith our friends, relatives and other people.
Since businessmen live at distant places they do not have sufficient timeto contact their customers personally. This difficulty has been overcomeby writing letters. This is a part of Business Correspondence.
The importance of Business letters
It helps in maintaining proper relationship
It is inexpensive and convenient mode of communication
It creates and maintains goodwill
It serves as evidence
It helps in expansion of business.