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Service Innovation Policy Trends and Issues

Service Innovation Policy Trends and Issues

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Published by Jari Kuusisto

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Published by: Jari Kuusisto on Dec 04, 2009
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Jari Kuusisto
Trends and issues in the evolvingservice innovation policy
Dr. Jari KuusistoFRONTIERS IN SERVICE CONFERENCEOctober 2-5, 2008Washington, DC, USA
©Jari Kuusisto
Outline of the presentation
Introduction and background
Economic performance of services
Arguing the case for service innovation policy
Key concepts and problem setting
Services and innovation policy
Developing effective service innovation policy
R&D in Services – review and case studies
Some indications from business cases
Concluding comments
©Jari Kuusisto
Introduction and background
This paper seeks to highlight some key developments in serviceinnovation policy
The presentation build on the following papers by the author:
(2007) Innovation Policy project in Services – IPPS 2006-2007, Draft PolicyBlueprint report, submitted for the DG Enterprise, European Commission.
(2008) R&D in Services – review and case studies, A paper submitted for theCREST • R&D in Services Working Group, DG Research, European Commission.
(2008) Services and Innovation - Evolving Service Innovation Policy, Drivers andBarriers, Horizontal and Framework Policies Stimulating Innovation in ServiceEnterprises, Forfás, Dublin, Ireland.
(2008) Towards High Performance Services - Implications for Innovation Policy, AReview of Research Literature, Commonwealth of Australia, Canberra.

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