Airline Industry Key Success Factors
The ability for airlines to succeed today is measuredaccording to several key success factors.
Pepperdine University 2009
Can you highlight the vision Jet Airways has embarked on?
The vision is to grow with quality and to make the airline- the passenger's first choice of flying.
What marketing strategy has Jet Airways planned to conquer the gulf region?
Jet Airways believe in Quality, Quality and Quality...Our Chairman Mr. Naresh Goyal believes that there is always room for improvement even for a perfectionist. He emphasises on Quality, flight on-time performance and passenger satisfaction. These are the three most important aspects which have elevated Jet Airways asone of the top five airlines in the world. Mr.Goyal's ability to take quick decisions and to takerisks while implementing such decisions are the key factors for the ongoing success of JetAirways. It is his vision, perception and perseverance that the airline is flying high and hasclimbed the summit of success.
What is the rapport between Jet Airways and Oman Air?
There is a great level of understanding between Oman Air and Jet Airways. Oman Air hasbeen very supportive. We look up to them as it is the national Airline of Oman. From now onwe will enjoy mutual cooperation, mainly in the aircraft handling and engineeringdepartments.
What is the kind of market response Jet Airways expects from the Gulf region?
There will be a healthy competition between the airlines. There is an aviation boom within andtowards India. The class of passengers traveling to and fro India has seen a phenomenalchange. At present, most of the executive positions overseas are held by Indians, and thereare many others who are highly successful in IT, Medicine and other fields. Thus thefrequency of travel of these Indians has increased drastically and because of the increaseddemand for Indian sectors every airline will get the passenger load
Do you have Mangalore sector on your cards?
Yes... we are well aware of the strong demand for the Mangalore sector. We are still waitingfor the green signal for destinations like Mumbai, New Delhi, Chennai and Mangalore.Mr. Abraham Joseph, Senior General Manager, Gulf, Middle East and North Africa said thatboth the governments of India and Oman have been very supportive towards launching the