Louisville and Jefferson County Metro Government

Acceptable Cellular Use Policy

Purpose: The purpose of this document is to identify the guidelines associated with using Louisville and
Jefferson County Metro Government provided cellular service. The guidelines apply to all Metro
Government Agencies and Affiliated entities.

Acceptable Use Policy
Use of a Metro-owned cellular phone is a privilege that may be revoked at any time for
inappropriate use.
Metro provided cellular equipment and service shall be assigned for official business.
Cell phones provided by Metro Government shall not be used to conduct personal business. A
Metro-issued cellular phone is not intended for personal use and shall not be used for personal
calls unless the phone holder reimburses Metro for the costs incurred for personal calls, as stated
in Metro Cellular Telephone Policy item #7, Reimbursement Rates.
Employees are prohibited from using the cell phones provided Metro Government to make
harassing or threatening calls.
Employees are advised that whether a personal call is reimbursed or not, Metro Government will
not withhold personal numbers if the phone records are requested under the states Open Records
Law.
Employees are responsible for safeguarding the equipment. Any damaged, lost or stolen devices
should be reported to both the employees direct supervisor and the Voice and Technical Services
Department.
Employees are not allowed to loan out or re-issue cellular devices without prior approval from
their Department Director and the Voice and Technical Services Department.

Acceptable use Guidelines
Text Messaging should be avoided due to the costs associated with the services
Cell phones are a secondary means of communications and should be used only when there is no
access to a Metro Government provided land line.
Employees should not make Directory Assistance calls (411, NPA-555-1212) on cell phones.
Online Directory Assistance is free and available on http://Metronet.yes under Resources.
Discretion must be used regarding the content of phone conversations because cellular phones are
not secure devices.
Cell phones should be turned off or placed in silent mode when in meetings.
Use of a cellular device while driving a Louisville Metro Government vehicle is prohibited due to
liability reasons. Use of a hands free device or speakerphone is acceptable.
Metro Government cellular devices should not be used to download ring tones, games or used to
subscribe to membership services available through the cellular service provider or secondary
vendors.
Cellular phone numbers should not be communicated as a primary point of contact.




I have read and agree to the terms of Metros Cellular Telephone policy:


Name: ___________________________________________Date:_____________________

Print Name: _________________________________________

Title:____________________________________________Dept:______________________