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14099950 Training Hotel Front Office

14099950 Training Hotel Front Office

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Published by Bhoy Amores
Front Office Training
Front Office Training

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Published by: Bhoy Amores on Aug 15, 2014
Copyright:Traditional Copyright: All rights reserved

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08/15/2014

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Front Office Operations
(Training in the Front Office)
Drs. Agustinus Agus Purwanto, MM
Bali Hospitality Professional Services
 
 
Course Outline
Guest Service
Guest Complaint
Managing Stress
 
 
Guest Services
As the centre of front office activity, the front des is responsi!le for coordinating guest services"Typical guest services involve providing the guest #ith information and special e$uipment and supplies"

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