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Sales@eBillme.com | Toll-Free: 1.866.365.6632 | www.eBillme.com | 2207 Concord Pike #510, Wilmington, DE, USA 19803-2908© Copyright 2008. eBillme
 TM
is a trademark of MODASolutions Corporations.
Case Study:
Cymax
MODASOLUTIONS
eBillme ™CASE STUDY: Cymax Store™
Cymax Stores™ and eBillme Come Together to Ofer the Perect Online Shopping Experience
Perection is the driving philosophy behindCymax’sonline urniture business. As an established online retailer, they are committed to providing their customers with a superior shopping experience.Presented with a need to oer their customers more choice and enhance the buying experience,Cymax elt oering a cash-based payment option to their customer was a great way to accomplish that.eBillmeprovided not only the cash-based payment option but a way reduce NSF, raud and overalloperating costs. Arash Fasihi, CEO o Cymax says “We are thrilled with the results we have seen witheBillme. With an overall increase in our
AOV (average order value) of 11%
and the removal o NSF’sand chargebacks we have seen a very strong return on investment.” By leveraging the power o online banking, eBillme is the only online payment solution that does not require Cymax customersto share personal or nancial inormation such as credit or social security numbers. As many consumersare still leary o providing personal inormation online, eBillme has enabled Cymax to reach this largeaudience o buyers. It also provides an alternative to credit or the over 84 million Americans whocurrently use online banking. The Cymax team was impressed with how quickly they were abletoimplement eBillme.Arash Fasihi, CEO o Cymax says “A ast integration allowed us to capitalize onthe holiday shopping crowd. TheeBillme implementation team was very responsive to our needs and worked closely with us to meetthe implementation date we were hoping or. Given the speed o implementation, the promotionseBillme put in place and the lower transaction costs, we have seen a ROI o 
close to 110%
.”With more consumers making the choice to shop online, Cymax has made the decision to oerfexibility to consumers in their payment options. They have also recognized the growing need orsecurity which is addressed with eBillme in both how you pay - and how you are protected. When anonline shopper pays with eBillme, they automatically qualiy or the eBillme Buyer Protection program  at no extra charge. This program delivers consumer protection that rivals benets oered by premiumcredit cards, but without the costly ees. With eatures that include; Price Protection, Return Guarantee,In Transit Protection and Payment Protection, it is has been true value add or Cymax customers.Oering dozens o sites under one roo, each one specializing in a unique category o urnitureand accessories, Cymax and eBillme have truly come together to oer the perect online experience.Arash Fasihi when commenting on this union says “We eel we have a good partnership with eBillmeand look orward to a strong relationship in the years to come.”
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